Customer Service Administrative Assistant
Resume:
Olivera Brown
Customer Service & Administrative Representative
DeSoto, TX 75115
ad06fc@r.postjobfree.com
Utilize my knowledge and experience with 20+yrs of Excellent Customer Service & Administrative Assistant Skills, in addition to Light General Warehouse experience. A self-starter, team player, quick learner, honest and willingness to do what it takes to get the job done. Ability to professionally communicate with all levels of management and/or leadership.
Rural Carrier
United States Post Office – Dallas, TX - December 2021 – Current
●Sorts mail in delivery sequence for the assigned route
●Loaded mail in vehicle
●Deliver mail to customers in assigned routes in government vehicle; collect money & receipts
●Return collected and undeliverable mail, in addition, submit collected money and receipts to post office
●Provides for mail security at all time
●All other duties assigned.
Controlled Substance Administrator
Medisca – Irving, TX - March 2017 – March 2021
●Coordinate packaging of controlled substances with production
●Prepared orders for controlled substances
●Conducted inventory management
●Maintained accurate records and filled accordance with DEA regulations
●Maintained ARCOS in accordance with DEA regulations
●Assist in DEA audits and
●All other duties assigned
Production Technician
●Proficient in consist of repackaging chemicals and medical devices
●Detail Oriented to ensure labs and production tools are maintained according to procedures
●Performed ensure, accuracy and efficiency during production always
Administrative Assistant & Clerk
Future Metals - Irving, TX - April 2015 – March 2017
●Perform various administrative duties from answering incoming phone calls on multiple lines to assist 30+ customers including, responding to emails within the designated turnaround times.
●Scanned Company Documents, Ordered Supplies, Daily Data Entry and responded to Clients, Customers and management verbally and by written communication.
●Assisted with shipping (when required) through freight carriers to clients assigned by management.
●All other duties assigned
Administrative Assistant & Clerk
SMS Infocom- Irving, TX - June 2012 - March 2015
●Perform various customer service and administrative duties from answering incoming phone calls to address and resolve client/customer concerns within required guidelines to ensure satisfaction.
●Other duties included data entry, Shipping of orders (when required) to various clients assigned by management.
●All other duties assigned.
Cosmetologiest
Hairs 2 You- May 2011- January 2012
●Customized hair styles for clients
●Performed various style techniques on multiple clients manner
●Formulated relationships with clients
●Actively communicated with individuals
●Organized schedule to establish time management.
Customer Service Representative
Express- Mission Arlington July 2008 - January 2009
●Communicated with customers effectively
●Organized and distributed items for consideration for customers
●Collaborated and used teamwork to distribute items in a timely manner
●Oversaw merchandise of the store
●Performed stocking of clothing and household items
SUMMARY OF QUALIFICATION
●Professional attitude and appearance
●Emphasizes reliability and teamwork.
●Organized while being detail oriented self- motivated and multi-tasking skills.
●Highly developed communication skills with successful interfacing with a public of diverse backgrounds.
●Skillful in compiling data for monthly reports
●Educated in data collection software
●Time Management
●Exceptional Communication skills
●Flexible schedule
●Excellent Communication skills
●Quality work ethic and integrity
EDUCATION
Excel High School
High School Diploma
Ogle Cosmetology School April 2011
Operator/ Cosmetology
Excel High School May, 2008
High School Diploma
●SKILLS
●Microsoft Office
●Microsoft Outlook
●Fax/Scanner
●Excellent Customer Service and
●Administrative Representative
●Data Entry
●Excel (Beginners)
●Word (Beginners)
References Available Upon Request
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