Lyle Akers

Advocate for marginalized and disenfranchised communities

Springfield, MA 01119

ad06b6@r.postjobfree.com

413-***-****

• Motivated, Focused, Self-driven

• Experience in technology, Business Administration, Therapy for Mental Illness

• Currently working on Doctorate degree in Human services

• Proven Ability to work in crisis situations & provide a high level of service to clients Work Experience

Counselor

Multicultural Community Services - Springfield, MA January 2022 to Present

Work with autistic adults on social skills in the community Intensive Therapeutic Foster Care (IFC)

Devereux Foundation - West Springfield, MA

January 2004 to Present

· Care for, train & house at- risk foster children

· Develop Treatment plan

· Execute Interventions

Therapist Intern

Valley Psychiatric Services (now called Pathways) - Springfield, MA February 2014 to February 2016

· Worked with MA clinicians as a Therapeutic Training & Support (TTNS) Clinician

· Assisted in developing interventions for therapy

· Executed life skills training w/ clients & parents

· Performed case management & In-home therapy (also in school) Business Owner

Document Services Inc. – Springfield, Massachusetts (Ran Agency) - Springfield, MA January 1996 to December 2004

· Servicing business machines for Xerox corp.

· President/Owner, business tasks, customer relations

· Hired & trained technicians, managed operations

Supervisor/ Management

Xerox Corporation - Hartford, CT

January 1990 to December 1996

· Managed 8 service representatives & over 2000 customers

· Addressed irate customers & unreliable equipment

· Managed operating costs for team

· Facilitated weekly meetings

Customer Service Representative

Xerox Corporation - Hartford, CT

January 1984 to December 1990

· Serviced equipment in the field

· Managed part inventory & territory

· Ensured customer satisfaction

· 3 times regional service representative of the year Education

Doctoral degree in Human Services

Capella University - Minneapolis, MN

April 2022 to Present

Master's degree in Human Services

Capella University - Minneapolis, MN

April 2018 to December 2021

Graduate Certificate in Mental Health Counseling

Capella University - Minneapolis, MN

April 2015 to December 2017

Bachelors of Arts in Psychology

Argosy University (online) - Phoenix, AZ

November 2011 to November 2013

Certificate of Electronics in Computer repair

Massachusetts Career Development Institute - Springfield, MA January 1983 to December 1984

Major in Psychology & Computer Science

University of Massachusetts - Amherst, MA

September 1979 to December 1983

Skills

• Experience with Internet Explorer, Google Chrome, Mozilla Firefox platforms, PC & Windows operating systems, Microsoft Word, PowerPoint, Excel; Online classroom formats.

• Mental health counseling

• Crisis intervention

• Addiction counseling

• Meeting facilitation

• Computer science

• Social work

• Case management

Certifications and Licenses

National Society of Leadership and Success

September 2020 to Present

Honor Society

Delta Alpha Phi International Honor Society

October 2017 to Present

Contact this candidate