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Development Specialist Application Support

Location:
Andover, Hampshire, United Kingdom
Posted:
November 16, 2023

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Resume:

CHRIS INGHAM

** ******* ****, ***********, *******, SP119LU · 078********

ad064c@r.postjobfree.com · https://www.linkedin.com/in/chris-ingham-844b686/ · facebook.com/chris.ingham.986

A relevantly qualified and self-motivating career-focused Oracle PL/SQL development specialist, with extensive experience of working in an agile scrum environment using Jira and Confluence. A good communicator, with excellent written and spoken English, who inspires trust and confidence, and who enjoys a technically challenging workload in a client-facing involvement. Extensive international experience working on site for customers in the UK, USA, Egypt, Iran, Croatia, Ireland, Australia, and The Philippines.

Have previously held an active Security Check (SC) clearance SIGNIFICANT ACHIEVEMENTS

● Develop, test, and deliver changes to interface between an Oracle database and third- party system. Manage deployment to go live on the first January.

● Work with other teams to integrate Sendgrid, Azure, Oracle and Smartcomms to send a letter to a customer when an email has bounced. Managed deployment of solution to production environment.

● Develop, test, and deliver functionality to migrate customer data from legacy Oracle database to new policy management application. Completed ahead of schedule to allow migration to go ahead on the planned date.

● Migrating a customer Oracle application from physical servers to a virtual machine. Responsible for all aspects of the migration including risk mitigation, interfaces, Citrix access, bespoke reporting functionality and IP address changes.

● Working on the customer site in Tehran to evaluate customer requirements for key performance indicators. Identify requirements and provide a reporting solution. Provide guidance for relatively inexperienced report developers.

● Lead a team of four (two developers and two business analysts) to build an interface solution between new Oracle application and legacy systems. Completed ahead of schedule and under budget.

EXPERIENCE

2014 – 2023

BUSINESS SYSTEMS SUPPORT DEVELOPER, SIMPLYHEALTH

● Key Oracle developer role in internal projects – migrating continuous policies to annual, email bounce back capability, and bulk alterations.

● Scrum Master for six development teams (Java API’s, Flowgear, Oracle, Smartcomms), facilitating fast paced agile development for major transformational projects using Jira and Confluence.

● Proactively identify, define, and solve complex problems that impact the core policy administration function.

● Providing support and development maintenance for Oracle policy management application.

2

2006 – 2014

TECHNICAL CONSULTANT, CLARITY OSS

● Providing on site development and consultancy for customers in Iran, Australia, The Philippines, Egypt, Indonesia, Croatia, USA, and the Republic of Ireland.

● Provide support and analysis for software products. Including Omnix, XSP, Invex3G and Clarity.

● Interface with customers and development teams to resolve software issues or escalated support calls.

● Writing functional and technical designs and test plans for customer specific upgrades and bespoke development. Implementing customer specific enhancements to the Omnix and Clarity products. Developing and testing Java MDD interfaces to enable real time communication between Clarity applications and customer networks. 2006

CONTRACTOR, NORTH SOMERSET COUNCIL

1998 – 2006

CONSULTANT, CAP GEMINI UK

Oracle developer, business analyst, team leader roles delivering on large software projects for major customers.

EDF Energy

National Trust

Foreign & Commonwealth Office

Ministry of Defence - Defence Logistics Organisation Cable & Wireless

British Telecommunications Plc

1997 – 1998

SUPPORT ENGINEER, BRITISH STEEL STRIP PRODUCTS

1987 – 1994

MARKETING CONSULTANT, YIELDINGTREE PACKERS

1977 – 1987

PLANT MANAGER, T PARDOE & SON

3

2014 – 2023

BUSINESS SYSTEMS SUPPORT DEVELOPER, SIMPLYHEALTH

● Key Oracle developer role in internal projects – migrating continuous policies to annual, email bounce back capability, and bulk alterations.

● Scrum Master for six development teams (Java API’s, Flowgear, Oracle, Smartcomms), facilitating fast paced agile development for major transformational projects using Jira and Confluence.

● Proactively identify, define, and solve complex problems that impact the core policy administration function.

● Providing support and development maintenance for Oracle policy management application.

2006 – 2014

TECHNICAL CONSULTANT, CLARITY OSS

● Providing on site development and consultancy for customers in Iran, Australia, The Philippines, Egypt, Indonesia, Croatia, USA, and the Republic of Ireland.

● Provide support and analysis for software products. Including Omnix, XSP, Invex3G and Clarity.

● Interface with customers and development teams to resolve software issues or escalated support calls.

● Writing functional and technical designs and test plans for customer specific upgrades and bespoke development. Implementing customer specific enhancements to the Omnix and Clarity products. Developing and testing Java MDD interfaces to enable real time communication between Clarity applications and customer networks. 2006

CONTRACTOR, NORTH SOMERSET COUNCIL

1998 – 2006

CONSULTANT, CAP GEMINI UK

Oracle developer, business analyst, team leader roles delivering on large software projects for major customers.

EDF Energy

National Trust

Foreign & Commonwealth Office

Ministry of Defence - Defence Logistics Organisation Cable & Wireless

British Telecommunications Plc

1997 – 1998

SUPPORT ENGINEER, BRITISH STEEL STRIP PRODUCTS

1987 – 1994

MARKETING CONSULTANT, YIELDINGTREE PACKERS

1977 – 1987

PLANT MANAGER, T PARDOE & SON

EDUCATION

BSC (HONS) 2:1 COMPUTER SCIENCE, WOLVERHAMPTON UNIVERSITY 4

BTEC NATIONAL DIPLOMA IN BUSINESS AND FINANCE

KEY SKILLS

TECHNOLOGIES

Oracle Applications 11i (Purchasing, Projects, Human Resources, Finance, CRM) EAI (Enterprise Application Integration), interfaces Messaging (X400, SMTP, HTTP, FTP)

Mercury Interactive TestDirector

Merant PVCS Dimensions, SVN, Git, Gihub, Bitbucket, Citrix, Ant, Maven, Gradle STANDARDS

UN EDIFACT

Distributed Computing Environment (DCE) Remote Procedure Calls (RPC) Structured Query Language (SQL)

LANGUAGES

HTML, Oracle PL/SQL, C, C++, Pearl, Cobol, Java, J2EE, Spring, Javascript OPERATING SYSTEMS & NETWORKS

DOS, Windows 9x, NT, 2000 & XP, network configuration & technical architecture. HP and Solaris UNIX, Linix, Korn shell scripts.

APPLICATIONS

Omnix, Evenflow, XSP, Clarity, Oracle Forms, Oracle Reports, MS Office Suite, Lotus Smartsuite, Lotus Notes, AMTrix, Clarify (certified consultant), WebMethods, BIRT Reports, Eclipse, TOAD, SQL Developer, Planet Press, Smartcoms, Mule, Jenkins, Flowgear, Jira, Confluence. BUSINESS PROCESS KNOWLEDGE

Experience advising on and carrying out business process engineering in the manufacturing, insurance, telecommunications, and public sectors. ACTIVITIES

I hold a full UK driving licence.

I am a BSAC Nationally Qualified Scuba Diving Instructor. I frequently organise diving expeditions in the UK and abroad. This includes risk assessments, planning, safety etc. I do occasional volunteer work for local charities. REFERENCES

Simplyhealth - ad064c@r.postjobfree.com or sent to HR Dept., Simplyhealth, Hambleden House, Waterloo Court, Andover, Hants. SP10 1LQ.

Rupert Merrick – ad064c@r.postjobfree.com.



Contact this candidate