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Customer Service

Location:
Raleigh, NC
Posted:
November 16, 2023

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Resume:

Miguel Angel Gonzalez Delao

919-***-**** ad062d@r.postjobfree.com Raleigh, United States 27603

SUMMARY

I am a resourceful and dedicated High School student. I have not yet attended any colleges yet I wanted to gain more working experience before education. I have excellent analytical skills and a demonstrated commitment. I have good communication skills. I am seeking the opportunity to work. Hardworking and reliable employee with extensive background operating cash registers, stocking merchandise and providing excellent customer service. Highly organized, proactive and punctual. Works well within team settings. Honest Cashier skilled at managing money, merchandising stock and assisting customers with locating desired items. Excellent oral and written communication, listening and time management skills with strong attention to detail and superior work ethic. Consistently accurate in drawer reconciliation. Hardworking team member skilled at counting money, processing payments and building relationships. Precisely handles funds to maximize accounting accuracy and meet strict compliance standards. SKILLS

Developing photos

Video/ Photo editing

Adaptability to work under pressure

Expert Communication Skills

Microsoft Office

Public Speaking

Computer Skills

Customer Service

Customer Assistance

Cash Handling

Payment Processing

Cash Register Operation

ID Verification

Product Recommendations

Drawer Balancing

Merchandise Restocking

Order Verification

Credit and Cash Transactions

Conflict Resolution

Time Management Skills

Staff Training

Stocking and Replenishing

Customer Relations

Cash Management

Currency Counting

Guest Inquiries

Report Preparation

Liquor Regulations and Compliance

Liquor Law Compliance

Cleaning and Sanitizing

Order Taking

Order Packaging

Loyalty Program Promotion

POS System Operations

Scanner Operations

Expense Tracking

Complex Problem-Solving

Sales Expertise

Cash Drawer Balancing

Regulatory Compliance

Customer Service Excellence

Training and Development

Loss Prevention

Daily Reporting

Product and Service Sales

Retail Merchandising

Payment Posting

Issue Resolution

Ordering and Stocking

Proficient in [Software]

Returns Processing

EXPERIENCE

Sales Associate, Journeys, May 2023-July 2023

Raleigh, NC

Had spent my junior year summer working at journeys selling and organizing shoes and awaiting customers and supporting anyone who needed it. Cashier, Michaels, October 2022-December 2022

Cary, NC

Cashier, Panera, October 2021-March 2022

Cary, NC

Worked many hours and was very busy with work from cleaning to cooking with the customer being satisfied everything

EDUCATION AND TRAINING

diploma

Athens Drive Magnet High School, June 2023

Graduated from Athens Drive Magnet High School

Academic Honors 4 consecutive years

Student council member since 2019

2nd place silver lining art competition

National Art Honors Society member

Dillard Drive Middle School, June 2019

Part of student Council from 2017 - 2019

1st place creative writing competition

HOBBIES AND INTERESTS

Date of Birth: 04/11/2004

Place of Birth: Raleigh, North Carolina

LANGUAGES

Spanish:

Limited

American Sign Language:

Professional

ACCOMPLISHMENTS

Saved company money on consistent basis by working with loss prevention to monitor high-risk areas.

Consistently maintained high customer satisfaction ratings. ADDITIONAL INFORMATION

E X T R A - C U R R I C U L A R ACTIVITIES

Mar 2020 — June 2020 Photographer, The Veritas Studio Raleigh, NC Passion of mine I shoot photos at Veritas Studio with a mentor, Jim Clark Jul 2019 — Feb 2021 Dancer, Center Stage Dance Garner, NC I am a dancer at center stage dance school. I performed many times both at street events and competitions.Spend most of the time creating new choreography and teaching young minds. Aug 2019 — Feb 2021 Artist/painter, Athens High Raleigh, NC One of the head members of National Art Honors Society. Spend my time painting murals HOBBIES

Street dancing

Photography

Sculpting

Painting

Teaching

Writing



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