Retail Merchandiser Customer Service
Resume:
GEMMA P. ROMANO
Atlantic City, New Jersey
***********@*****.***
Career Objective
● Detail-oriented worker with 10+ years background in warehouse and stockroom operations. Proven ability to accurately process orders, restock shelves and manage inventory.
● Seeking to utilize excellent communication, interpersonal and organizational skills to complete tasks. Reliable with a good work ethic and the ability to quickly adapt to new tasks and environments.
● Ambitious individual with strong determination to multitasking skills, and ready to be trained to apply knowledge and skills to any challenge. Skills
● Maintaining Clean Work Areas
● Inventory Recordkeeping
● In-Store Support
● StockroomMaintenance
● Rotate Stock
● Restock Shelves
● Customer Satisfaction
● Audit Inventory
● Organized Paperwork
Experience
February 2018- June 2020
Megasoft Hygienic Product Inc., Nccc Mall Tagum- Roving Retail Merchandiser
● Determined effectiveness of Merchandising by monitoring sales.
● Cleaned display cases, shelves, and aisles.
● Took inventory of Merchandise to identify items needing reordering or replenishment. May 2017- December 2017
Davao Central Warehouse Club, Tagum City- Store Lane Incharge
● Arranged store cleanings and renovations during periods of low customer traffic.
● Tracked store inventory and ordered new products to prevent shortages. 2
● Monitored customer service levels and implemented necessary changes to improve customer satisfaction.
July 2005- February 2006
Viper Shoes, Tagum City- Retail Merchandiser Associate
● Obtained information about customer needs and preferences.
● Monitored sales performance and adjusted merchandise displays accordingly.
● Kept detailed lists of store inventory to avoid shortages. February 2004- April 2005
FREEGO JEANS, Nccc Mall TAgum- Retail Merchandiser Associate
● Engaged and inspired shoppers to buy more items with organized merchandising strategies.
● Developed visual merchandising strategies to optimize product displays and increased sales
May 2003- January 2004
Manoj Accessories, Nccc Mall Tagum- Retail Merchandiser Associate
● Executed planogram, pricing, and signage updates for better customer experiences.
● Applied satisfactory customer service.
February 2002- November 2002
Nccc mall of TAgum, TAgum City- Sales Associate
● Cultivated relationships with new and existing customers to drive sales.
● Enticed customers with sales and promotions to boost sales. Apri 2001- December 2001
Gaisano center mall of tagum, Tagum City,- Sales Associate
● Performed cleaning tasks, keeping store neat and organized.
● Greeted and escorted customers to product racks and shelves to assist with finding merchandise.
● Used product knowledge for handling objections.
Education
March 2007
University of Mindanao Tagum College - BS in Commerce in Business Administration 3
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