Beatrice M. Njinda
West Bloomfield, MI
Email: ad061m@r.postjobfree.com
Mobile: 248-***-****
PROFESSIONAL SUMMARY
Devoted and Dedicated Retail Pharmacist with 33 years of experience delivering high quality pharmaceutical care in retail settings. Immunization Certified. Seeking to apply my expert skills and extensive business knowledge to grow revenue while providing excellent patient care.
CVS Pharmacy – Bloomfield Hills, MI 12/2022- 08/2023
Staff Pharmacist
Verified patient data and billing information, resolved erroneous bills.
Assisted customers with their health care needs by filling prescriptions, and provided clinical services.
Ensured the accuracy and appropriateness of all prescriptions filled.
Provided excellent customer service by assisting customers with medical-related issues and providing healthcare counseling.
Supervised the work completed by support staff while on duty.
Assisted with training, coaching and managing the pharmacy associates and assumed management responsibility over the entire pharmacy as needed.
Maintained appropriate security of the Pharmacy department.
Handled and resolved customer issues, complaints and questions to build customer trust and loyalty.
Interacted with physicians and resolved any issues that arose.
Assisted with maintaining the Pharmacy department by keeping it clean and in order.
Prioritized Pharmacy Department tasks and follow through to ensure all tasks are completed
CVS Pharmacy - Pontiac, MI 09/2003 -12/2022
Staff Pharmacist
Verified patient data and billing information, discovered and resolved 20+ erroneous
Bills.
Assisted customers with their health care needs.
Ensured the accuracy and appropriateness of all prescriptions filled.
Provided excellent customer service by assisting customers with medical-related issues and providing healthcare counseling.
Supervised work completed by support staff while on duty.
Assisted with training, coaching and managed the pharmacy associates and assumed management responsibility over the entire pharmacy as needed.
Maintained appropriate security of the Pharmacy department.
Handled and resolve customer issues, complaints and questions to build customer trust and loyalty.
Interacted with physicians to resolve any issues that arose.
Assisted with maintaining the Pharmacy department by keeping it clean and in order.
Prioritized Pharmacy Department tasks and follow through to ensure all tasks are completed.
Rite Aid Pharmacy- Waterford, MI 08/1990-09/2003
Staff Pharmacist
Verified patient data and billing information
Assisted customers with their health care needs by filling prescriptions.
Ensured the accuracy and appropriateness of all prescriptions filled.
Provided excellent customer service by assisting customers with medical-related issues and providing healthcare counseling.
Supervised the work completed by support staff while on duty.
Assisted with training, coaching and managing the pharmacy associates and assumed management responsibilities over the entire pharmacy as needed.
Maintained appropriate security of the Pharmacy department.
Handled and resolve customer issues, complaints and questions to build customer trust and loyalty.
Interacted with physicians to resolve any issues that arose.
Assisted with maintaining the Pharmacy department by keeping it clean and in order.
Prioritize Pharmacy Department tasks and follow through to ensure all tasks are completed.
EDUCATION & CERTIFICATION
Bachelor’s Degree Pharmacy
University of Missouri. Kansas City, Ms
Licensed Pharmacist, MI
Immunization Certified
SOFT SKILLS
Detailed oriented
Quality assurance
Accuracy and integrity
Empathetic