Non Voice Process Associate

J. Geetha

No.**/** First street, Viswanathapuram

Guduvanchery, E-mail: ************.**@*****.***

Chennai - 603202

OBJECTIVES

To associate with an esteemed organization that provides an opportunity to utilize skills improve knowledge with latest trends and be a part of the team that works dynamically towards the growth of company.

EMPLOYMENT PROFILE

Organization Name: HTC Global Service (P) Ltd.

Role: Process Associate, CRS (Client Requirement Specialist)

Experience: 5 years 10 month

RESPONSIBILITIES

●Maximized team knowledge and productivity by effectively training, monitoring and directing employees in application of best practices and regulatory protocols

●Work with vendor together for professional mapping and talent intelligence report providing

●Provide feedback to relevant business partners on improved efficiencies

●Manage and streamline communication updates for the team

●Worked with hiring managers to identify hiring issues within the department and work with them on finding resolution

●Document Preparation

EDUCATION & CERTIFICATION

●B.E(Computer science and Engineering) at G.K.M College of Engineering and Technology (2017) with aggregate of 75%

●Higher secondary school at Bharathiyar Matriculation Higher Secondary School (2013) with aggregate of 75%

●Secondary school at St. Johns Matriculation School (2011) with aggregate of 72%

STRENGTH

●Organized, accurate and detailed-oriented

●Determined

●Good listener

●Unusal social ease with a good sense of humor

●Helpful without being asked

●Enjoy working with people - build strong relationships easily

●Quick learner

●Flexible and adaptable to changes

●Skilled at balancing and prioritizing multiple tasks to meet deadlines

PERSONAL INFORMATION

Name : Geetha J

Father’s name : Jayavel B

Date of Birth : 28 Nov 1995

Nationality : Indian

Sex : Female

Marital Status : Single

Languages known : Tamil, English

DECLARATION

I declare that the information furnished above is true and I will contribute my best efforts to the fullest extent in achieving the objectives of the organization if an opportunity is given to serve in.

Place: Chennai

Date: (Geetha J)

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