Assistant Manager Customer Service

May ****

V I C K I C U N I T Z

815-***-****

**********@*****.***

*** ******** *****,

Machesney park, Il 61115

PROFESSIONAL SUMMARY

Friendly customer-focused cashier with attention to detail, good math skills, and ability to develop good customer relations, leading to customer loyalty and retention. Greet customers and collect payment using POS systems. Generate repeat business by determining customer needs and following-up.

SKILLS

Customer service excellence

EXPERIENCE

Cashier, Meijer192, Feb 2018 - Current, Rockford, Il Processed checks, debit and credit cards, EBTs, WIC checks, refunds, product coupons, and gift certificates.

Assistant Manager, Burger King, May 1996 - Jun 2002, Rockford, Il Addressed and resolved customer inquiries and complaints and engaged with customers to ensure satisfaction with products offered. Assistant Manager, Popeyes, Jun 1994 - Jul 1996, Machesney park, Il Addressed and resolved customer inquiries and complaints and engaged with customers to ensure satisfaction with products offered. General Manager, Wendys, Mar 1987 - Jun 1991, Machesney park, Il Recognized for excellence in building and motivating management and hourly teams. EDUCATION

High School Diploma

Harlem high school - Loves park, Il

VC