Truck Driver Customer Service

PROFESSIONAL SUMMARY

SKILLS

RICHARD KLAWITTER

RATHDRUM, ID 83858

208-***-**** *************@*****.***

Organized Truck Driver with proven track record of delivering within specified time frames. Customer-focused and strong communicator to effectively interact with others. Quick learner with management potential. Talented Truck Driver with good route planning, payment handling and customer service skills. Offering 8 years of experience and basic maintenance knowledge. Performance-driven and detail-oriented with methodical approach to following through on every need. Experienced Driver offering exceptional skills in route planning gained during 8]+ years in transportation. Demonstrated record of safe and efficient vehicle operations combined with top-notch customer satisfaction scores. Trained in defensive driving techniques. Highly communicative experienced in using technology to identify best travel routes. Determined individual displaying years of safe driving and experience. Bringing hardworking nature, clean driving record and solid work history in transportation positions. Proficient in operating trucks and all types of trailers, as well as loading, securing and unloading products with maximum efficiency. Well-organized and knowledgeable in meeting customer needs, coordinating paperwork and meeting company objectives. Motivated with impeccable driving record and over 8 years of transportation industry expertise. Offers focus and skills in customer service, route management and freight documentation. Certified in operating manual and automatic equipment. Highly attentive to changing road and traffic . Knowledgeable about roadside assistance procedures and experienced in working with law enforcement professionals. Safety-conscious Experienced Commercial Truck Driver handles different types of loads with skill and efficiency. Well-organized and resourceful with superior work ethic and 8+ years in logistics. . Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Route Navigation Software

Cargo Security

Time Management

Process Monitoring

GPS Applications

Vehicle Defect or Damage Reporting

Work Logging

CB Radio Communication

WORK HISTORY

Loading and Unloading

Truck Weighing

Payment Collection

Vehicle Service Documentation

Truck Maneuvering

Attention to Detail

Heavy Lifting

Accident Documentation

Problem Solving

Delivery Documentation

Critical Thinking

State and Federal Regulations

Adaptability and Flexibility

Map Reading

Truck Cab Computer Operation

Safety and Emergency Equipment

Trailer Coupling and Uncoupling

Tractor-Trailer Operation

Vehicle Inspection

Decision Making

Delivery Instructions Verification

Blocks and Tackle

Flatbed Trailers

Visual Inspection

Customer Relations

Hydraulic and Manual Lifts

Inventory Taking

Forklift Operation

Cargo-Specific Procedures

ERP and SAP

Electric Hand Trucks

UNFI, UNITED NATURAL FOODS

CDL Class a Driver Ridgefield, WA September 2014 - June 2021 Loaded and unloaded products at warehouses and customer locations using hand trucks, pallet jacks and forklifts.

Dropped and hooked trailers and changed configuration of equipment. Completed regular inspections and maintenance actions, as well as basic equipment repairs, to keep equipment operating at peak levels.

Clearly communicated with dispatchers to give updated information on estimated times of arrival and latest road conditions.

COURE D ALENE BUILDES

CDL Class a Driver Coure D Alean, ID April 2014 - September 2014 Transported hazardous materials and oversized shipments without incident. Dropped and hooked trailers and changed configuration of equipment. Loaded and unloaded products at warehouses and customer locations using hand trucks, pallet jacks and forklifts.

Maintained daily, legible DOT log book and submitted corresponding documents. WENIG FOODS

CDL Truck Driver Post Falls, ID December 2013 - April 2014 Logged mileage, stops, orders and carton counts for each route. Inspected and loaded delivery trucks and picked up customer returns. EDUCATION

Navigated [Number] miles every week in [Type] vehicle to deliver [Product or Service] to customers.

Delivered [Product] for [Company Name] on cross-country routes using freight trucks. R.K.FLOORING

Owner Installer Rathdrum, ID January 1993 - October 2013 Managed day-to-day business operations, including accounting, finance, HR, marketing and public relations.

Remained up-to-date on current trends and attended industry trade shows and markets to view and order inventory.

Recruited, hired and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.

Generated revenues yearly and effectively capitalized on industry growth. Improved records management systems for leases and contracts to boost renewals timeliness. GED

North Idaho College

Coeur D'alene, ID March 2012

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