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Customer Service Experience

Location:
Cincinnati, OH
Posted:
November 14, 2023

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Resume:

Aaliyah Boyd

**** ******* ***, ******, ** *****

** * ********** ***, **********, OH 45219

937-***-**** ad05oa@r.postjobfree.com

EDUCATION:

Major: Interdisciplinary nursing Expected Graduation: April 2027

University of Cincinnati, Cincinnati, OH

EXPERIENCE:

Crew member August 2022 –present

McDonald’s, Dayton, OH

Involves positive customer experience with fair, friendly, and courteous service.

Operating cash register, food preparation, maintaining hygiene, stocking items and drive-thru customer communication

Diffusing situations by listening to customers complaints and offering solutions to enhance customer relations

Server March 2020 – present

The Rootbeer Stande, Dayton, OH

Coordinating with 6 coworkers and kitchen team to deliver food quickly and accurately to customers.

High volume pace

Solved customer problems to ensure a high-quality dining experience.

Excellent interpersonal skills.

Maintained professional working relationships with colleagues, customers, and vendors.

Brand representative

Hollister, Beavercreek, OH March 2021- January 2022

Collaborated with other team members and assisted with implementing marketing and sales strategies.

Communicated successfully and clearly with clients to provide excellent customer service.

Contained expert knowledge of brand and merchandise to increase repeat customer sales.

EXTRACURRICULAR ACTIVITIES:

Role: Class president September 2021- May 2023

Student senate, Stebbins High School, Riverside, Ohio

Role: Soccer captain

Stebbins women’s soccer, Stebbins High School, Riverside, OH August 2022 - October 2022

HONORS:

Recipient of Cincinnatus scholarship

University of Cincinnati, Cincinnati Ohio



Contact this candidate