Lisa Giudice

**** ************ *****, ****** ****, IL 60042

847-***-**** ad05o2@r.postjobfree.com

PROFESSIONAL EXPERIENCE

Lake Zurich Middle School North January 2023 to May 2023 Paraprofessional

Interacted with different students with different types disabilities on a daily basis

Assisted in Students with behavior disabilities

Use of office equipment

Assisted in teaching different subjects

Responsible for walking students to and from class because of their behavior

Assist students with their different subjects and making sure they are on tasks

Assisted students whose behavior always escalated in situations with the tools I was given

Help students who had IEP’s goals with their daily subjects Matthews Middle School August 2021 to December 2022 Para Professional and 1:1

I am a 1:1 aide to a student with Cerebral Palsy

Assisted in transferring student for toilet training

Responsible for assisting in ISL room with different disabilities

Assist students in mainstream classes when needed

Assist during lunch supervision

Interacted with different students with multiple disabilities on a daily basis

Use of office equipment

Assisted in teaching different subjects

Help students in social and emotional well being throughout the day Lambs Farm October 2019 to July 2021 Marketing Assistant, Field Trip Coordinator & Guest Services at the Country Store

Performed data entry and filled out daily reports

Assisted with office duties that included faxing documents,

Was responsible for cash handling for country store

Received reservations for field trips during the summer months

During catalog season handled phone orders and placed them in system

Interacted with participants on a daily basis

Assisted with special events on the farm

Assisted during catalog season in bakery filling orders

Assisted in Thrift store when needed

Art Van Furniture May 2017 to November 2017 Customer Service and Reception

Performed data entry and filled out daily reports

Assisted with front desk duties that included faxing documents, answering and directing calls on a multi-line phone system and handling shipping through FedEx

Was responsible for cash handling

Received an average of 90 inbound calls a day from customers

Handled and efficiently resolved daily complaints that regarded delivery issues and broken furniture Royal Call Centers (Temporary Assignment) March 2017 to April 2017 Customer Service

Handled 25 to 50 calls a day

Worked in a third party call center for as seen on TV products

Assisted customers with their orders and ensured that they made the correct choices

Took payments over the phone

Handled orders and made sure they were sent out in a timely manner Complete Equity Markets May 2016 to March 2017 Computer Assistant and Front Desk

Assisted sales staff with policies that were sent to clients

Performed data entry and filled out daily reports

Assisted with front desk duties such as, faxing documents, answering and directing calls on a multi-line phone system and handling shipping through FedEx

Processed and assisted in the distribution of mail that was delivered daily

Proofed policies for errors and made corrections and helped set up programs for the departments Took 20 to 30 calls for salespeople

AON/HEWITT October 2015 to April 2016 Enrollment Specialists

Received an average of 90 inbound calls a day from current and past employees that included retirees from JC Penney’s, Alcoa and DuPont

Had discussions with employees regarding what their current benefits package included and other plans that they were eligible to enroll in

Walked employees through how to do their selection process, so they were able to do it on the computer Assisted on different projects when needed

Paramount Marketing February 2015 to August 2015 Marketing Specialist

Made 90-150 outbound calls daily to previous car owners and people who were interested in purchasing a new car

Set up 10 to 15 appointments for prospective buyers to come and look at a car

Worked with different dealerships marketing their promotions

Worked with local dealerships on special weekend promotion to attract new buyers with a special deal on a new car

Worked on special sales events with different dealerships throughout the United States and used different promotion techniques to attract buyers

EDUCATION

National Louis University-Early Childhood Education Harper College AAS - Business

Management

Stevenson High School

High-School Diploma

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