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System Engineer It Support

Location:
Karachi, Sindh, Pakistan
Posted:
November 14, 2023

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Resume:

Syed Ammar Hussain

Cell-*# 009***********

Cell-*# 008************

ad05mq@r.postjobfree.com

Objective My objective is to utilize my skills as an IT Professional in a dynamic organization and flourish in both academic and professional career with the aim to achieve a position in a reputable IT based company. I would like to stay abreast with the latest technological trends and gain tremendous experience with the intention to provide teamwork and knowledge.

Academic

Qualification

2016 August AWS Architect Associate Certified

Associate Level (Crt AWS-ASA-19966)

2013 – Present CCNA Certified – License no 123*****-**** – 2008 BS Computer Engineer

Sir Syed University of Engineering & Tech

2002 – 2004 Intermediate Examination

Govt National College Karachi

2000 – 2002 SSC – Examination

Sir Syed Children's Academy

Tools / Centos RedHat Ubuntu Rocky Kubernetes/Pods Experience Docker/Containers Python/Bash

AWS VPC EC2 S3 ELB Kubernetes Cluster

Alibaba VPC EC2 S3 ELB Nginx/Apache/Tomcat

Haproxy (SSL/PassThrough) Ansible Playbooks

Mysql (Master/Repl) Gitlab/SVN

Mongo (Master/Repl) Redhat Satellite

SSL Management SFTP/SSHD

Xen/Virsh/KVM Zabbix/SolarWinds

Dell/Cisco/HP Switch VMWare/ESXi

Magento Nagions/Check_MK

Migration of Cloud Expert Grafana

Bash/Python Jira

Logstash/Kibana RabbitMQ

Java/Hybris Sugar Ticketing System

Palo Alto/Junos FW NFS/Rsync

Windows Server Palo-Alto FW

Sentinel Nice Server CRM (Sugar)

VSAT Redis/Memcached

Bacula Backup ElasticSearch

Wiki (MediaWiki) PHPKB

Achievements /

Experiences

DevOps/System Engineer

Nokia (Hangzhou - China)

2018 Jul – Present

I am working as a DevOps/System Engineer in Nokia. I provide support for IDC and System related issues and perform installation/configuration/deployment of Ubuntu/Centos/Rocky and Open-Source/Commercial tools. furthermore using my linux experience by supporting the DevOps teams and introduce new tools related to monitoring and automating tasks both on Linux/Windows via ansible/scripts. I am also part of Cyber Security team of China Nokia site where I fix/scan vulnerabilities issues.

Below is my job responsibilites:

* Installation/configuration and troubleshoot/fix issues related to Linux

(Rocky/Ubuntu/Centos/*nix) and Windows.

* Automate infrastructure using ansible playbooks and tasks using bash/python script.

* Investigate and fix/analyze root cause analysis (RCA) and troubleshoot system/network a well as cyber security related issues and vulnerabilities.

* Installation/deployment and management of several monitoring tools including zabbix/check_mk/solarwinds/Kibana to monitor switches/servers and services

* Installation/configuration and migration of switches (HP/Dell/Cisco) according to end-user requirement.

* Installation and configuration of Operating system on blade/bare-metal servers as well as in virtual environment in private cloud i.e, Esxi/Proxmox/KVM.

*NFS/Rsync management and creation of VGS/LVS/PVS on system.

*Docker,Kubernetes and its cluster deployment/management and troubleshooting.

*AWS,Rackspace,Alibaba and private cloud management. Linux Engineer

ChinaNetCloud (Shanghai China)

2013 Aug – 2018 May

I worked as a Senior Linux Engineer in ChinaNetCloud (Shanghai). my work includes the server deployment on Linux Based Systems in Public/Private Clouds and provide support on 24x7 Basis. I am responsible for the real time troubleshooting of more than 1000 Servers on 24*7 technical support. my work also includes servers incident problems and troubleshooting change in operational support team, request management in Operation Support Team, deployment and administration of RHEL (around 300 physical HP servers and 700 virtual machines powered by Xen. tuning of firewall linux performance and tuning support MySQL performance and tuning support

Furthermore I am the Lead engineer for the whole backup system running for all customers to fix and deployed the backups using our custom based scripts system and bacula technology as well as I also setup the backup process on aliyun

(OSS),RackSpace as well as Amazon (s3) cloud infrastructures. Support Engineer

Amfco International (Dubai,Pakistan)

2011 Oct - 2013 Aug

I have been worked as a support engineer/linux administrator in AMFCO International. I deployed different projects on multiple platforms at my AMFCO Era. mainly are Nagios (NMS) to maintain and perform real time monitoring for our local office as well as remote locations. Alerts is generated via send-mail agent In Nagios NMS project, includes the integration of MRTG, Uconf as well as Nagiosgraph and Cacti, as it works on the patterns of switch and router’s MIBs so that we would to able to monitor every process or any activity regarding Local and Remote Networks.I have also developed and programmed the Asterisk Telephony through X-Lite phone via sip-gateway which include the making of dial plan as well. I am also responsible for managing local issues and providing my services as a support engineer. I have an experience on Microsoft Lync, Edge server, Vmware esxi and Exchange 2011.

NOC Engineer

Access Group (Pakistan)

2009 Sept - 2011 Oct

I have been worked as a Network Operation Engineer in Access Group IDC .my work had to monitor, troubleshoot and manage the networks equipment. my responsibilities were the maintenance of firewalls, planning, design, detection and prevention system and other hardware software based network security appliances, troubleshoot and monitoring of connectivity between remote sites (branches) and their back hauls, which have a link of i-Direct VSAT and Optical Fiber Cable.Monitoring of FUNDAMO South-Africa (Mobile Banking) project. Diagnose problem if occurs at any remote site or in FUNDAMO. Maintaining report of bandwidth usage and availability of remote sites on daily/hourly basis. support / troubleshooting problems. Transferring network to backup link if primary disconnects or malfunctions

Projects:

UAE RedHat Satellite Deployment and Implementation Deployed the RedHat Satellite at Abu-Dhabi (UAE) based site. Contain 5 RHEL servers which are simultaneously connected to RedHat Satellite. The RedHat Satellite was installed behind the proxy server. It provides all the updated packages to client systems. The idea to deployed satellite behind proxy is to provide clients systems up2date packages but no internet connectivity due to security concerns. The mail server automatically generates email alerts regarding errata updates. I am the only entity (technical person) to deployed this project successfully. Active/Passive Failover Oracle DB

Recenlty done another successfully implement and deployment of Cluster Project in Abu-Dhabi site where the Moto of the project is to provide the database services availability to clients without any down time.it is an Oracle 11G R2. Clustering Project in Abu-Dhabi UAE

Done the deployment of Clustering project in Abu- Dhabi. It is an active/passive server and provide failover support to database services. There are 2 nodes in which the heartbeat daemon is running. The purpose of Heartbeat is to provide the Database services available at any time using High-Availability Sentinel Server Dubai and Lahore Project:

Deployed the Nice Sentinel Server in Dubai. The feedback is very good. It provides the overview of your call recording managers as well as system utilization. Alerts are sent vis smtp server.

PATEL Hospital NMS Nagios Project

Deployed the NMS Nagios system to the hospital which are tracking almost 20 Switches and 8 servers. It gives an alerts when any of the process of server or switch got down or critical via sendmail configuration.



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