REDEN JOBLI

ad05ju@r.postjobfree.com 647-***-****

linkedin.com/in/reden-jobli-299412289

Summary

QUALIFICATIONS:

* More than 20 years working in the Telecommunications Industry, experienced in handling basic troubleshooting and restoration of Data, Wireline, FOC, and Wireless (2G/3G/4G/5G) communications.

* Managerial and Supervisory experience as Area Head, handling 14-15 regular employees and around 10-12 third party contractors.

* Almost 10 years of experience in Sales as Insurance/Financial Advisor at Sun Life of Canada, Philippines, helping clients with their insurance and investment needs. Experience

Area Head

Globe Telecom, Inc.

Jan 2019 - Jul 2023 (4 years 7 months)

Access Network Management Area-4

* Supervised over-all 24/7 operations of ANM Engineers doing field works (Restoration & Maintenance of Telecom/Network Equipment) for Manila, Mandaluyong, San Juan, and Ortigas CBD areas, resulting to seamless

network services availability.

* Achieved career and personal development of Staff Engineers through my mentoring and coaching) to ensure that they are well-equipped to perform the job, schedules their trainings and workshops, and constant monitoring of their

performance, resulting to achieving our KPIs.

* Accuracy on monitoring of sites through constant Database Management and Updating.

* Improved network signal and services by doing root cause analysis on alarms and outages, then provide timely updates and reports on the restoration and alarm clearing status to higher management for transparency and proper

escalation.

Team Leader

Globe Telecom, Inc.

Jul 2001 - Dec 2018 (17 years 6 months)

Field Operations Area-4:

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* 24/7 Operation sand Maintenance field works for Manila, Mandaluyong, San Juan, and Ortigas CBD areas. Organized the team through daily ticket generation and plans the daily dispatch of the team based on the generated

report. Makes the team schedule every month and adjustments to dispatch on what's needed to be prioritized.

* Makes reports with regards to ticket sand outage/alarm status as instructed by the Area Head, assisting him in ensuring and monitoring the completion of assigned projects or admin tasks of the team in a timely manner, and

attend his meetings whenever needed.

* Maintained well my assigned sites by doing regular preventive maintenance and attends to the reactive maintenance of my assigned sites to restore escalated outages or alarms as soon as possible, for continuous or seamless network availability and services.

* Improved technical and leadership skills for career and personal development by attending trainings and workshops offered by the company. Underwent Mentoring Program. Insurance Financial Advisor

Sun Life of Canada Philippines

Sep 2012 - May 2022 (9 years 9 months)

Advisor, Life Insurance Agent and Certified Investment Solicitor

* Part-time life insurance and mutual fund agent.

* Provided assistance as an Advisor to clients to plan for their finances based on the 4 stages of Money for Life, which are, Getting Started, Moving Up, Preparing Ahead, and Leaving a Legacy. Financial planning through life insurance and mutual funds.

Education

University of Santo Tomas

Bachelor of Science, Electronics and Communications Engineering Skills

coaching • database administration • microsoft access • san • sun microsystems • telecommunications • workshops

Honors & Awards

2015 Team Leader of the Year - Field Operations - Globe Telecom - Regional Operations Greater Manila Area

Dec 2015

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