Customer Service Executive Assistant
Resume:
KIERRA BERRY
HOUSTON TX
**************@*****.***
BERRY, KIERRA S PO2 USN (USA) ACTIVE SECRET
SECURITY CLEARANCE
OBJECTIVE Accomplished leader and motivated team player! Organized and driven administrative professional with more than 8 years of experience. Seeking an opportunity to use my active listening and team management skills.
SKILLS &
ABILITIES
- Prepare and file documents, reports, and
correspondence
- Provide administrative support to the CEO and other executives as needed
- Excellent organizational and time management skills
- Professional demeanor with the ability to interact with individuals at all levels of the organization
- Ability to handle sensitive information with
confidentiality
- Customer service expert
EXPERIENCE
CASH COLLECTION AGENT, USN
APRIL 2017- JANUARY 2023
Responsible for the accuracy of cash and credit sales, along with weekly deposits. While maintaining a change fund and proper use of NAVSUP forms. I also trained over 10 cashiers to be familiarized with the financial system as well as being knowledgeable in Excel for accountability in support of our senior officer.
EXECUTIVE ASSISTANT, USN
APRIL 2017- JANUARY 2023
Acting as a first point of contact dealing with emails and phone calls. Also passing on messages or highlighting them for my manager's attention. Also, managing diaries and organizing meetings and appointments, and weekly audits of financial accountability. Page 2
BUILDING MANAGER
JANUARY 2023- CURRENT
My key role was to check residents in and out of unaccompanied housing located on Naval Air Station Jacksonville. We provided quality living standards on a daily basis for over 1200 rooms, and over 6200 residents. Reporting any maintenance issues and acting very quickly to get these issues resolved for residents.
SEXUAL ASSAULT VICTIM ADVOCATEE
JANUARY 2018- CURRENT
My key role was to be the first line of defense for victims while manning a 24 hour response line. We aided in medical services, counseling, safety planning, emotional support and referrals to therapists as needed.
EDUCATION CERTIFIED DATA ANALYST
Collects, cleans, and interprets data sets in order to answer a question or solve a problem. My skills include, but are not limited to: communication, problem-solving, research, collaboration, and attention to detail. Also, to include, substantial computer experience including word processing, spreadsheets, and presentation software. CERTIFIED CYBERSECURITY ANALYST
Responsible for protecting computer networks and systems, as well as the information they contain. I work to proactively strengthen a network against attacks and respond to active threats and investigate anomalous network traffic pattern events.
KRONOS PAYROLL EXPERIENCE
Experience with entering payroll data, processing new hire paperwork, and making changes related to tax withholding and employee benefits.
ABOUT ME I am confident, articulate, and an empathic listener. I am a natural leader and with my critical thinking, and ability to work well with others, I know that I will be an asset to the team. I am also very well-rounded, coachable, and supportive.
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