Customer Service Store Manager

BRUCE OPENSHAW

*** *. ******* #*** ****, CA ***** · 714-***-****

Email · ad05hq@r.postjobfree.com

I have many years of experience in handling customer requests, evaluating and resolving issues and problems, and following up to ascertain customer satisfaction. I also participate in the inspection and packaging on company products.

EXPERIENCE

JULY 2022-PRESENT

HOBBY SALES, PEFASUS HOBBIES

I assist customers by ascertaining their needs and by recommending products to use to

help them complete their goals. I also assist in the inspection and packaging of company products.

JULY 2022-OCT 2022

RELIEF MANAGER, PUBLIC STORAGE

I assisted in the daily operations of various Public Storage locations by helping customers find the correct size storage unit to rent. I collected payments and updated computer information on renters. I maintain the property by cleaning vacated storage units and preparing them for rental. I provided security by lock checking each unit in the complex every day.

2009 TO OCT-2021

STORE MANAGER, Military Hobbies

I oversaw the daily procedures necessary in operating a retail store, including stocking merchandise, creating and maintaining store displays, processing orders, and attending to necessary banking functions.

I interfaced with customers by providing them with suggestions on the best ways to complete their projects. Using my years of experience, I offered choices on the best materials and techniques to use.

2006 TO 2010

ACCOUNT CUSTOMER SERVICE MANAGER, Western Pad

I maintained over 200 orders. I contacted customers upon receipt of an order, to clarify their selection, type of pad or calendar, and a completion date. After receiving the artwork, it was evaluated to assure correct requirements for creating printing plates. A proof was created and sent to the customer for approval to proceed.

EDUCATION

9-66 TO 7-69

SALINAS HIGH SCHOOL DIPLOMA

Commercial art major-general requirements

9-76 TO 9-77

FULLERTON COLLEGE

Computer aided design, Music, General requirements

SKILLS

Sales

Customer service

Marketing

Advertising

Ordering

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