Technical Product

Owner - Product

Manager

ad05gr@r.postjobfree.com

202-***-****

Arlington, Virginia, United States

Juan Pablo

Naranjo Rojas

Profile

Technical Product Owner with 13 years of experience managing cloud-based Technical products from the discovery phase, Product Vision and roadmap definition, backlog, and release management under Scrum agile framework. 10+ years working with US-based companies as a consultant offshore. Moved to the U.S. on 08/23. Authorized by EAD to work nationwide with No sponsorship required. Employment History

Technical Product Owner at Capgemini

Engineering, Remote / Offshore

12/2022—08/2023

Client: WindRiver Systems USA

Project: WindRiver Studio. Cloud-native toolset for developing, deploying, operating, and servicing mission-critical intelligent systems. Acted as a liaison between the development team and technical and non-technical stakeholders to ensure product requirements were understood and met

Developed, refined, and maintained a product backlog that tracked product capabilities, epics, and user stories using Jira Led 2 teams of Full-stack developers and DevOps Engineers under Scrum framework to ensure product features were delivered on time and met quality standards

Delivered 2 releases of WindRiver Studio adding Cloud data tools capabilities to the product such as MinIO and PostgreSQL and a set of REST APIs to manage the notifications generated by the product Technical Environment: AWS, Azure, Kubernetes, Docker, Gitlab, MinIO, Patroni, PostgreSQL, Redis, Terraform, Grafana Dashboards, Swagger, Jenkins Postman, JMeter, JIRA, Confluence, Miro, SCRUM Product Manager - Platform Engineering at Twilio

Inc USA, Remote/Offshore

04/2021—12/2022

Technical Product Manager for Platform Engineering focused on CI/CD and Platform Experience, empowering software Engineers with the tools to move their SaaS API developments from their local environments to Production in an easy, fast, and reliable way. Working with a multicultural team of 7 people under SCRUM using Jira. Automated user research through NPS survey using Qualtrics aimed at 1000+ internal developers.

Defined product vision, roadmap and backlog for a Terraform Cloud pilot to help internal engineers deploy cloud infrastructure saving 40% on deployment time and ensuring 90% deployment accuracy Established and promoted Product Operations, helping a team of 20+ Product Managers to align processes and practices. Technical Environment:

Skills

Product Ownership 5/5

Product Management 5/5

SCRUM 5/5

CSPO 5/5

Jira 5/5

Azure Devops 5/5

Backlog Management 5/5

User Story writing 5/5

Cloud 4/5

AWS 4/5

Azure 3/5

CI/CD 4/5

Cross-functional team management 5/5

SQL 5/5

Java 3/5

REST APIs 5/5

Certifications

CSPO - Certified Scrum Product Owner

12/2020

USFC - User Stories Foundation Certificate

12/2020

Languages

English C2

Spanish Native speaker

Japanese Working knowledge

Courses

Design Thinking Fundamentals at LinkendIn

Learning

01/2021

Database expert with emphasis on business

intelligence at Manuela Beltrán University

08/2013

Oracle SQL Expert Fundamentals II at

Manuela Beltrán University

08/2010

AWS, Terraform Cloud, Buildkite, Argo CD, Proprietary deployment tools, Backstage, Datadog, Github, Docker, Kubernetes Swagger, Postman, JIRA, Confluence, Miro, Figma, SCRUM.

Product Manager at Overactive (Now Perficient),

Remote / Offshore

10/2020—04/2021

CIient: PricewaterhouseCoopers USA

Project: AI Platform

Managed 2 cross-functional teams to successfully launch AI Services that included machine learning (ML), Optical Character Recognition

(OCR), Speech recognition (SR), and natural language processing

(NLP) to get information from contracts and audit documents. Managed the product lifecycle of a ready-to-work suite for Data Scientists to generate, train, and launch Machine Learning models. Worked along with MLOPS and Cloud SMEs to scope and refine technical user stories and prioritize them for each sprint based on the roadmap.

Trained product managers and business analysts in agile methodologies and cloud technologies. Created the training “The Cloud, just like that”.

Technical Environment: Azure, Azure Devops, Jira, Confluence, Docker, Kubernetes, AKS, Kubeflow, Marvin AI, MinIO, Jupyterhub, Kafka, Grafana, Loki, Azure Container Registry, Spark, Cassandra, Redis, Couchbase, Postman.

Senior Business Analyst at Globant, Bogotá -

Colombia / Offshore

06/2017—09/2020

Client: Ernst & Young USA (EY)

Project: EY Maestro - Tax preparation tool

Executed a re-platform of the On-premises tax preparation tool from IBM BPM to a Cloud-based web application using Azure, Windows services, and Angular, saving more than 1 Million dollars in licensing and enabling application scalability.

Managed the whole product life-cycle from the inception, prototyping, roadmapping, and execution, working with a cross-functional team of UX designers, Frontend and backend developers, QA Engineers, and Scrum masters under SCRUM framework, using Azure DevOps to manage the backlog and track the project progress. Technical Environment: Azure, Azure DevOps, Windows Services, Kendo for Angular, IBM BPM, Postman.

Project: IROPS – SouthWest Airlines USA

Developed, refined, and maintained a product backlog in Jira that tracked features, and user stories to enhance the scalability of the crew scheduling system using Amazon Web Services such as Kinesis Streams and AWS Lambda.

Led the product discovery sessions of the migration from On-premise to AWS Cloud in Southwest Airlines headquarters in Dallas, Texas along with a cross-functional agile pod under scrum framework. Technical Environment: JIRA, Confluence, Cloudformation, Kinesis Streams, AWS Lambda, Spring, Trello, Postman, Feature Map, Crew Scheduling System (CSS), SQL Developer.

IT Business Analyst at 4SIGHT TECHNOLOGIES,

Bogotá - Colombia / Offshore

02/2015—06/2017

Client: Mapfre Insurance USA

Project: National Commercial Lines

Acted as a liaison between Software development and Insurance Business Analysis teams to identify use cases and translate them into requirement specifications for Commercial Lines Insurance policies generation software, including wireframes, data analysis, and test case design.

Developed the XML mapping for the interface between the Frontend and backend that enabled the commercial lines policies creation. Created reports on defect root causes and status using HP-Application Lifecycle Management (ALM).

Technical Environment: • PL/SQL Developer, Application Lifecycle Management (ALM), Rational Team Concert (RTC), Altova XML Spy Senior Software Development Engineer at 4SIGHT

TECHNOLOGIES, Bogotá - Colombia / Offshore

08/2013—02/2015

Client: Mapfre Insurance USA

Project: Tronweb Home Owners

Technical Lead for a PL/SQL and JAVA Development team of 5 developers that developed enhancements for the homeowners insurance policies module of the Tronweb insurance application. Used advanced SQL (DDL, DML) functions, Joins, constraints, and query optimizations based on explain plan.

Technical Environment:

PL/SQL Developer, SQL, Oracle Databases 11g, Eclipse, Tronweb ERP, DBBeaver

Education

Business Software Architecture Specialist

(Postgraduate), Pontificia Universidad Javeriana,

Bogotá

06/2018

Systems Engineer (Bs. Computer Science

equivalent), Universidad Manuela Beltrán, Bogotá

10/2014

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