Technical Product Owner
Resume:
Technical Product
Owner - Product
Manager
********@*****.***
Arlington, Virginia, United States
Juan Pablo
Naranjo Rojas
Profile
Technical Product Owner with 13 years of experience managing cloud-based Technical products from the discovery phase, Product Vision and roadmap definition, backlog, and release management under Scrum agile framework. 10+ years working with US-based companies as a consultant offshore. Moved to the U.S. on 08/23. Authorized by EAD to work nationwide with No sponsorship required. Employment History
Technical Product Owner at Capgemini
Engineering, Remote / Offshore
12/2022—08/2023
Client: WindRiver Systems USA
Project: WindRiver Studio. Cloud-native toolset for developing, deploying, operating, and servicing mission-critical intelligent systems. Acted as a liaison between the development team and technical and non-technical stakeholders to ensure product requirements were understood and met
Developed, refined, and maintained a product backlog that tracked product capabilities, epics, and user stories using Jira Led 2 teams of Full-stack developers and DevOps Engineers under Scrum framework to ensure product features were delivered on time and met quality standards
Delivered 2 releases of WindRiver Studio adding Cloud data tools capabilities to the product such as MinIO and PostgreSQL and a set of REST APIs to manage the notifications generated by the product Technical Environment: AWS, Azure, Kubernetes, Docker, Gitlab, MinIO, Patroni, PostgreSQL, Redis, Terraform, Grafana Dashboards, Swagger, Jenkins Postman, JMeter, JIRA, Confluence, Miro, SCRUM Product Manager - Platform Engineering at Twilio
Inc USA, Remote/Offshore
04/2021—12/2022
Technical Product Manager for Platform Engineering focused on CI/CD and Platform Experience, empowering software Engineers with the tools to move their SaaS API developments from their local environments to Production in an easy, fast, and reliable way. Working with a multicultural team of 7 people under SCRUM using Jira. Automated user research through NPS survey using Qualtrics aimed at 1000+ internal developers.
Defined product vision, roadmap and backlog for a Terraform Cloud pilot to help internal engineers deploy cloud infrastructure saving 40% on deployment time and ensuring 90% deployment accuracy Established and promoted Product Operations, helping a team of 20+ Product Managers to align processes and practices. Technical Environment:
Skills
Product Ownership 5/5
Product Management 5/5
SCRUM 5/5
CSPO 5/5
Jira 5/5
Azure Devops 5/5
Backlog Management 5/5
User Story writing 5/5
Cloud 4/5
AWS 4/5
Azure 3/5
CI/CD 4/5
Cross-functional team management 5/5
SQL 5/5
Java 3/5
REST APIs 5/5
Certifications
CSPO - Certified Scrum Product Owner
12/2020
USFC - User Stories Foundation Certificate
12/2020
Languages
English C2
Spanish Native speaker
Japanese Working knowledge
Courses
Design Thinking Fundamentals at LinkendIn
Learning
01/2021
Database expert with emphasis on business
intelligence at Manuela Beltrán University
08/2013
Oracle SQL Expert Fundamentals II at
Manuela Beltrán University
08/2010
AWS, Terraform Cloud, Buildkite, Argo CD, Proprietary deployment tools, Backstage, Datadog, Github, Docker, Kubernetes Swagger, Postman, JIRA, Confluence, Miro, Figma, SCRUM.
Product Manager at Overactive (Now Perficient),
Remote / Offshore
10/2020—04/2021
CIient: PricewaterhouseCoopers USA
Project: AI Platform
Managed 2 cross-functional teams to successfully launch AI Services that included machine learning (ML), Optical Character Recognition
(OCR), Speech recognition (SR), and natural language processing
(NLP) to get information from contracts and audit documents. Managed the product lifecycle of a ready-to-work suite for Data Scientists to generate, train, and launch Machine Learning models. Worked along with MLOPS and Cloud SMEs to scope and refine technical user stories and prioritize them for each sprint based on the roadmap.
Trained product managers and business analysts in agile methodologies and cloud technologies. Created the training “The Cloud, just like that”.
Technical Environment: Azure, Azure Devops, Jira, Confluence, Docker, Kubernetes, AKS, Kubeflow, Marvin AI, MinIO, Jupyterhub, Kafka, Grafana, Loki, Azure Container Registry, Spark, Cassandra, Redis, Couchbase, Postman.
Senior Business Analyst at Globant, Bogotá -
Colombia / Offshore
06/2017—09/2020
Client: Ernst & Young USA (EY)
Project: EY Maestro - Tax preparation tool
Executed a re-platform of the On-premises tax preparation tool from IBM BPM to a Cloud-based web application using Azure, Windows services, and Angular, saving more than 1 Million dollars in licensing and enabling application scalability.
Managed the whole product life-cycle from the inception, prototyping, roadmapping, and execution, working with a cross-functional team of UX designers, Frontend and backend developers, QA Engineers, and Scrum masters under SCRUM framework, using Azure DevOps to manage the backlog and track the project progress. Technical Environment: Azure, Azure DevOps, Windows Services, Kendo for Angular, IBM BPM, Postman.
Project: IROPS – SouthWest Airlines USA
Developed, refined, and maintained a product backlog in Jira that tracked features, and user stories to enhance the scalability of the crew scheduling system using Amazon Web Services such as Kinesis Streams and AWS Lambda.
Led the product discovery sessions of the migration from On-premise to AWS Cloud in Southwest Airlines headquarters in Dallas, Texas along with a cross-functional agile pod under scrum framework. Technical Environment: JIRA, Confluence, Cloudformation, Kinesis Streams, AWS Lambda, Spring, Trello, Postman, Feature Map, Crew Scheduling System (CSS), SQL Developer.
IT Business Analyst at 4SIGHT TECHNOLOGIES,
Bogotá - Colombia / Offshore
02/2015—06/2017
Client: Mapfre Insurance USA
Project: National Commercial Lines
Acted as a liaison between Software development and Insurance Business Analysis teams to identify use cases and translate them into requirement specifications for Commercial Lines Insurance policies generation software, including wireframes, data analysis, and test case design.
Developed the XML mapping for the interface between the Frontend and backend that enabled the commercial lines policies creation. Created reports on defect root causes and status using HP-Application Lifecycle Management (ALM).
Technical Environment: • PL/SQL Developer, Application Lifecycle Management (ALM), Rational Team Concert (RTC), Altova XML Spy Senior Software Development Engineer at 4SIGHT
TECHNOLOGIES, Bogotá - Colombia / Offshore
08/2013—02/2015
Client: Mapfre Insurance USA
Project: Tronweb Home Owners
Technical Lead for a PL/SQL and JAVA Development team of 5 developers that developed enhancements for the homeowners insurance policies module of the Tronweb insurance application. Used advanced SQL (DDL, DML) functions, Joins, constraints, and query optimizations based on explain plan.
Technical Environment:
PL/SQL Developer, SQL, Oracle Databases 11g, Eclipse, Tronweb ERP, DBBeaver
Education
Business Software Architecture Specialist
(Postgraduate), Pontificia Universidad Javeriana,
Bogotá
06/2018
Systems Engineer (Bs. Computer Science
equivalent), Universidad Manuela Beltrán, Bogotá
10/2014
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