Jennyfer S. Muniz
**-** ***** ****** *** *L Jamaica, NY 11432 347-***-**** ********.***@*****.***
Objective
Capable of handling multiple duties in smaller office or focusing on specific skills in a larger practice as a medical assistant.
Education
THE NEW YORK SCHOOL FOR MEDICAL AND DENTAL ASSISTANT AOS DEGREE LONG ISLAND CITY, NY 2018-2020
QUEENS ACADEMY HIGH SCHOOL HIGH SCHOOL GRADUATE FLUSHING, NY 2009-2013
JAMAICA HIGH SCHOOL JAMAICA, NY 2006-2009
Skills & Abilities
·Computer Skills
·Microsoft Word, Excel, Powerpoint
·Sterilizing instruments
·NPA Certified
·CPR Certified
·Vital signs
·Injections
·Medical Terminology
·Bilingual, English and Spanish
·Patient Preparation
Experience
MEDICAL ASSISTANT/RECEPTIONIST DR. RAPHAEL REISS NOVEMBER 2020- NOVEMBER 2022
Met with patients to discuss medical histories and current complaints.
Prepared treatment rooms for patients, including cleaning surfaces and restocking supplies; kept facility stocked with necessary supplies, equipment and instruments.
Performed routine tests such as urine dip stick and urine pregnancy test.
Assisted physicians with in-office procedure such as IUD insertions and removals, colposcopies, hysteroscopy, etc.
Front office work including computer skills, answering phones, scheduled patients’ appointments, filled in cancellations and no show, and filling
Contacted pharmacy to submit and refill patients’ prescriptions.
Working with staff members in a high paced and detailed oriented environment seeing over 50 patients a day
DENTAL ASSISTANT/RECEPTIONIST DR. EDDY FERREIRA DDS SEPTEMBER 2013-APRIL 2020
Worked chairside assisting dentist with routine cleaning and specialized procedures, making patients feel as relaxed as possible and preparing them for treatment
Perform dental x-rays using Dexis
Prepared the required paperwork and notified appropriate personnel of patient's arrival.
Confirmed appointments, pulled charts for the day, scheduled patients’ appointments, filled in cancellations and no show
Verified patient’s insurance and prepared claim forms for dental insurance, established patient's eligibility using DentaQuest portal
Informed patients of financial treatment plan options, collected and receipted payments from patients at time of treatment; Arranged financial plans with patients and their treatment plans
Answered, screened and directed inbound phone calls, answered office phone with multiple lines, answered patient questions and concerns
RECEPTIONIST THE CENTER AT WESTERN QUEENS OCTOBER 2012 – AUGUST 2013
Performed general secretarial duties, including scheduling patients’ appointments, faxing and mailing
Answered, screened and directed inbound phone calls
Handle bill and payments
Received and assisted guests and escorted them to correct rooms
Took messages and made sure they got to the appropriate destination
Accepted letters and packages delivered to the front desk and distributed to appropriate staff
Interact well with the public, customer service
DENTAL ASSISTANT DR. BERNANRD FIALKOFF DDS FEBRUARY 2011 - OCTOBER 2012
Filling patient records
Responsible for patient relations; comforting, educating, and motivating the patient
Responsible for procedures preparation, assisting doctor during all treatment
All Expanded duties; take digital x-rays gathering and charting all pertinent information
Referrals
Available on request