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Staff Pharmacist Customer Service

Location:
Ontario, CA, 91764
Posted:
November 14, 2023

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Resume:

Tuck F. Jue

**** ********** ****, ******, ** ****7

Phone # 310-***-**** ~ Email ad05ea@r.postjobfree.com

OBJECTIVE

Seeking pharmacy position in hospital, mail order or retail setting.

WORK HISTORY

5/16- Present Staff Pharmacist - Walgreens

8350 S River Parkway, Tempe, AZ 85284 480-***-****

* work at home position

* evaluate and interpret orders, verify prescriptions according to authorized prescribers

* identify, prevent, asses and resolve medication-related problems to ensure a safe and optimal

patient outcome

* promote, through criteria based protocols, clinically rational drug therapy and sound

pharmaceutical care

4/14 –4/16 Staff Pharmacist – Walmart Pharmacy

4200 SE 82nd Avenue, Portland, OR 97266 503-***-****

·Processed, filled and counseled prescriptions

·Ordered, maintained, and recorded inventory stock and merchandise

·Reconciled and processed third party claims and adjustments

3/08 – 4/13 Pharmacy District Manager – Kmart Pharmacy

1500. Fitzgerald Drive, Pinole, CA 94564 510-***-****

·Responsible for day-to-day operations of all pharmacies, which include recruiting, hiring, training, and coaching of staff and pharmacy managers

·Responsible for district budget, payroll and inventory

·Developed and led management team of 20 pharmacies in all facets of pharmacy operations covering geographical areas of California, Nevada and Oregon

·Reduced overall inventory thru inventory management system utilizing current technology and offsite reporting.

·Developed new b2b sales by partnering with local business near pharmacies

·Reorganized current customer service policy which highlighted the benefits of new prescription savings club and professional benefits of the organization to improve overall customer experience

·Reduced overall pharmacy management labor by creating and utilizing comparison reporting to coach pharmacy managers and reducing temporary services charges

·Improved pharmacy staff retention by developing a consistent training program that utilized a team approach to training

·Awarded most improved EBITA and EBITA YTD (2005)

·Developed community outreach programs (needle take back and drug take back) with local authorities to increase pharmacy visibility

·

3/06 – 12/07 Pharmacy Manager – Target, Inc

9009 SW Hall Blvd, Tigard, OR 97223 503-***-****

·Operate, maintain and supervise day to day retail pharmacy

·Organize staff schedule and work detail

· Order and maintain drug inventory

3/05 – 3/06 Pharmacy Manager – Kaiser Permanente West Los Angeles

6041 Cadillac Ave, Los Angeles, CA 90034 323-***-****

·Operate, maintain and supervise 3 separate pharmacy locations

·Organize staff schedule, work detail and payroll

·Perform staff evaluations, training and corrective actions

·Maintain pharmacy budget, drug stock and inventory, answer customer complaints

11/01-3/05 Counseling Pharmacist – Merck/MedcoHealth

500 North Stephanie Road, Henderson, NV 89121, 702-***-****

·Provide medical advice/counseling to membership questions regarding medications (side effects, dosing, drug interactions)

·Complete adverse drug reports regarding Merck-Medco products

·Process new prescriptions or change in orders from physicians

· Advise product stability, identification, and usage per medical records and micromedex database

6/96-12/04 Staff Pharmacist - Kaiser Permanente Medical Center - Sunnyside Campus

10180 SE Sunnyside Road, Clackamas, Oregon 97015, 503-***-****

·Provide medications for discharged patients leaving day surgery

·Mix and prepare IV antibiotics and anesthesia medications for surgery

·Prospective drug review of patients' past drug histories and usage

·Provide pharmaceutical care to hospital patients via pharmacy protocols

·Follow-up, track, and document discharge patients at home

10/95-6/96 Staff Pharmacist - Payless Drug Stores, Inc.

2440 SE 39th Avenue, Portland, Oregon 97214, 503-***-****

·Pharmacist-in-charge on split shifts and weekends

·Ordered, maintained, and recorded inventory stock and merchandise

·Reconciled and processed third party claims and adjustments

·Organized work detail and work flow for pharmacy staff

·Maintained and reviewed profiles for HOSPICE and nursing home patients

06/95-05/97 Staff Pharmacist - Safeway, Inc.

5920 NE MLK Blvd, Portland, Oregon 97211, 503-***-****

·Processed, typed, and filled prescriptions

·Reconciled and processed third party claims and adjustments

·Organized work detail and work flow for pharmacy staff

·Maintained and reviewed profiles for MENTAL HEALTH patients

06/94-10/94 Pharmacy Intern - Cal's Pharmacy

2520 East Burnside, Portland, Oregon 97214, 503-***-****

·Compounded and mixed prescriptions

·Typed, filled, and sold prescriptions

·Serviced customers at drive-up window

·Delivered prescriptions to patients' home

EDUCATION

06/97-12/00 Conferred PharmD from University of Arkansas Medical Sciences School of Pharmacy

09/89-9/95 Graduated from Oregon State University with a B.S. in pharmacy

Organizations

APHA member (1995-Present)

ASHP member (1996-Present)

ASCP member (1996-Present)

OSAP member (1995-Present)

PSOP member (1995-Present)

References

James Dunscomb, RPh

Kaiser Permanente Sunnyside Outpatient Pharmacy

Pharmacy Supervisor

503-***-****

Corson Colette, PharmD

Kaiser Permanente Sunnyside

Inpatient Pharmacy Pharmacist Specialist

503-***-****

Gene Pynes, PhD

UAMS College of Pharmacy

Dean of College of Pharmacy

501-***-****



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