Customer Service Seeking A
Resume:
laureen Aal-Anubia
**** *********** **.***.* Raleigh, NC 27616 919-***-**** ad05ds@r.postjobfree.com
Objective
Seeking a position that will utilize leadership, strong people skills, organizational abilities, and customer service
experience.
Education
Associates Degree in Arts
Wake Technical Community College, Raleigh, NC
May 2006
●3.2 GPA
●Transferrable credits included from East Carolina University (1985-1988)
Skills & Abilities
Leadership
●Skilled at supervising employees and encouraging others to meet goals
●Excellent interpersonal and organizational skills
●Excel at directing a cohesive staff in the successful attainment of objectives
●Able to make effective and beneficial decisions for the company
Communication
●Articulate
●Active listener
●Work well in a team setting
Reliability
●Work well under pressure and can be depended on to meet deadlines
●Able to work independently
●Able to think critically towards a solution
●Willing to go above and beyond to meet company goals
Customer Satisfaction
●Understand that the customer’s concerns have priority
●Able to maintain a professional appearance
●Ensure that the customer’s needs are met
Experience
Walmart, 1725 New Hope Church Rd, Raleigh,N.C. 2019 to Present
● Fulfilled online grocery and general merchandise orders for customers
● Performed exceptions
● Called customers to ensure their customer experience was satisfactory
Grocery Clerk
Publix, 9640 Leesville Road, Raleigh NC
2018 to 2019
●Stocking
●Maintain a clean and orderly department
●Execute audits and monitor shrinkage
Department Manager
Wal-Mart, 1725 New Hope Church Road, Raleigh NC
2011 to 2018
●Promoted from Photo lab technician to acquire department manager position
●Supervise, coach, and instruct employees on a daily basis
●Order merchandise, maintain price changes, set up displays for feature products
●Maintain a clean and orderly department
●Execute audits and monitor shrinkage
Laureen Aal-Anubia
5121 H Wallingford Dr
Raleigh, N.C, 27616
ad05ds@r.postjobfree.com
REFERENCES
Kris Horton
Associate Director Compliance Operations
NCDHHS Division Of Health Benefits
ad05ds@r.postjobfree.com
RELATIONSHIP: FRIEND
Stephanie Sanders
Deputy Director of Operations,
North Carolina Disability Determination Services
ad05ds@r.postjobfree.com
RELATIONSHIP: FRIEND
Dr. Dumas A. Harshaw
Pastor
First Baptist Church
101 S Wilmington Street
Raleigh, NC 27601
ad05ds@r.postjobfree.com
RELATIONSHIP: PASTOR AT FIRST BAPTIST OF RALEIGH 1996-PRESENT
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