Entry Level Verification Specialist

ND Nikita Dickerson

Jonesboro, GA ***** 706-***-**** ad05bz@r.postjobfree.com

PROFESSIONAL

SUMMARY

Highly trained professional with a background in verifying insurance benefits and creating appropriate patient documentation. An established Insurance Verification Specialist known for handling various office tasks with undeniable ease. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals.

To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. SKILLS Collaborative Relationships

Coverage and Authorizations

Proficient in Microsoft Excel and

company systems

Customer Relationship

Management

Database Management

Medical Billing

Medicaid Knowledge

Patient Contact

Understanding of Medical Terms

WORK HISTORY VERIFICATION SPECIALIST 08/2018 to 09/2023 RNC Group Alpharetta, GA

Verified client information by analyzing existing evidence on file. Determined appropriateness of payers to protect organization and minimize risk.

Managed high-volume insurance verifications within pressured timeframes for productive medical operations.

Complied with HIPAA guidelines and regulations for confidential patient data.

Updated patient records with accurate, current insurance policy information.

Established and maintained relationships with insurance providers for productive communications.

Answered telephone calls to offer office information, answer questions, and direct calls to staff.

MEDICINE TECHNICIAN 06/2014 to 06/2018

Remington House Senior Living Conyers, GA

Monitored medication storage area to maintain medication security and control.

Reviewed medication orders for accuracy and completeness before administering medication.

Reordered medication to maintain adequate supply.

Prepared medication doses accurately by following medication administration record (MAR) written by healthcare providers. Unpacked, sorted, counted, and labeled all incoming medications to keep optimum inventory levels.

Counted and recorded medication inventory routinely to maintain medication security and control.

ASSISTANT STORE MANAGER 11/2011 to 04/2014

Pizza Hut Forest Park, GA

Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.

Rotated merchandise and displays to feature new products and promotions.

Walked through store areas to identify and proactively resolve issues negatively impacting operations.

Maintained positive customer relationships by responding quickly to customer service inquiries.

Processed payments for credit and debit cards and returned proper change for cash transactions.

Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.

SHIFT MANAGER 12/2009 to 10/2011

Mrs. Winner's Chicken & Biscuits Forest Park, GA Trained and mentored new employees to maximize team performance. Kept employees operating productively and working on task to meet business and customer needs.

Supervised employees and oversaw quality compliance with company standards for food and services.

Worked closely with team members to schedule breaks and shifts to meet state regulations.

EDUCATION No Degree Business Management

Strayer University, Washington, DC

High School Diploma 05/2010

Forest Park High School, Forest Park, GA

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