Kimberly Evans

Covington, GA *****

ad056d@r.postjobfree.com

+1-404-***-****

To obtain a challenging position in which professional growth is encouraged and where my professional skills will be utilized to assist the company in achieving their goals. Authorized to work in the US for any employer

Work Experience

Sales Associate

FLEETCOR - Georgia

August 2021 to November 2023

Remote: Making outbound calls to customers, explaining the benefit of the fuel cards, also helping with questions and filling out the application, giving them there status of the decisions, explaining the benefits. Using active listening of there concerns. Sending emails and sms messages. Following up with customer. UPS Package Handler

United States Postal Service - Union City, GA

November 2022 to January 2023

Part time / Mail & Package sorter..

Making all packages is in the right container by zip code Collector OWNER ASSOCIATE

First Data / Fiserv

March 2018 to August 2021

Owner ASSOCIATED. Collector

• Resonsibility. Maintain 100 calls daily. Call Check writers who wrote checks and for many different reason the check return . Advising we need the balance today with no payment arrangement. Advising they are in the negative data Base until clear. Offered excellent customer service at all times Medical Insurance Verification

JTS Health Service - Norcross, GA

May 2017 to February 2018

Responsibilities * Payer work (Medicaid, Blue Cross Blue Shields & Auto ) Review accounts and follow up on claims 180 to 188 days. Adjust balance to zero for past timely filling and or follow up. Review EOB’s,Look up claims in SSI, Gammis. On Availity, HEALTH PORT, Sovera, 3M To get the correct information on claim status, also follow up with phone call to the payer.Sending necessary documentation for claims reconsideration, Appeals and payment. Also working Auto insurance claims, PA Liens, Workers Comp. Medical Collector / Medical Billing Resolution Specialist Hollis Cobb & Associates - Norcross, GA

March 2014 to April 2017

Responsibilities *Maintained and reviewing patient account balances, set up payment plans, helping with financial assistance *Work with several hospital systems, Medical Center of Macon. Northside, Emory, Springhill. Southern Regional. Review insurance issues and outstanding balance. Review Explanation of benefits remittances CMS 1500 and UBO4's for aid with adjudication of outdated balances. Work Medicaid, Medicare. Commercial & Med pay.

Underwriter I

Crescent Mortgage - Atlanta, GA

June 2013 to January 2014

Responsibilities *An individual in this role has many responsibilities and has duties like assessing the background and gathering information about the applicant, studying the proposals and calculating involved risks, collaborating with professionals and specialists to judge risk assessment for determining the amount to be paid out and negotiating policies by adding necessary terms and conditions as required. Collector Auto & Mortgage Vital Recovery

Vital Recovery - Norcross, GA

September 2010 to May 2013

*Performed Telephone contact with debtors and build a positive relationship. *Managed collection efforts with a high level of persuasive and professionalism *Negotiating payment arrangements. *Followed State and FDCPA guidelines *Making 200 + call daily

Education

Diploma

Ferguson high school - Newport News, VA

Skills

• Customer relationship management

• Loan processing

• Call Center

• Underwriting

• Management

• Microsoft Office

• Customer Service

• Medical Coding

• Medical Collection

• Medical Billing

• Loan Officer Experience

• Medical Records

• Insurance Verification

• Catering

• Aviation

• Workers' Compensation

• Loan origination

Certifications and Licenses

Food Handler Certification

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