Office Manager Customer Service

KG Kourtni Glaspie

Houston, TX ***** 832-***-**** ****************@*****.***

Online Digital Resume

PROFESSIONAL

SUMMARY

Organized Office Manager with noted experience in administrative management. Prioritize projects and multitask effectively to achieve project goals. Methodical and detail-oriented team player with expertise in team leadership. Offering these skills and strong work ethic.

SKILLS CRM Software

Report Preparation and Analysis

Budgetary Planning

Staff Training

Office Management

Team Management

Deposit Collection

Sorting and Delivering Mail

Biweekly Payroll Processing

Office Supplies and Inventory

Client Correspondence

Data Communications

WORK HISTORY OFFICE MANAGER 03/2018 to CURRENT

Northside Kustoms Houston, TX

Maintained computer and physical filing systems.

Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.

Optimized organizational systems for payment collections, AP/AR, deposits and recordkeeping.

Established workflow processes, monitored daily productivity and implemented modifications to improve overall performance of personnel. Managed office operations while scheduling appointments for department managers.

Coordinated special projects and managed schedules. Compared vendor prices and negotiated for optimal savings. Evaluated employee records and productivity to complete employee evaluations.

Monitored and evaluated personnel performance to complete annual reviews, recommend advancement or address productivity concerns. EDUCATION Diploma 05/2020

Westfield High School, Houston, TX

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