Delivery Driver Customer Service
Resume:
MICHAEL OSEI
KWAME
**********@*****.***
APT 2B - 21001
ABERDEEN-MARYLAND
Dependable and service-focused Courier motivated
to deliver consistent, prompt and courteous service. Reliable and energetic professional.
Customer-oriented Driver who maintains thorough
and accurate records and notes to keep management
informed of delivery progress.
Courteous Courier and accomplished company
ambassador who builds lasting customer relationships by supplying consistent and friendly service and
completing deliveries on time.
Seasoned Delivery Driver adept at delivering shipments safely while meeting tight deadlines.
SUMMARY
Punctual and Reliable
Time management skills
Excellent sense of direction
Lifts up to 150 pounds
Energetic work attitude
Customer service expert
Courteous & polite demeanor
Perfect attendance record
Defensive driver training
Sharp problem solver
Adaptive team player
HIGHLIGHTS
Cambridge International Sch.
1993 - 1995, Ghana
Kumasi High School
1996 - 1998, Ghana
National Institute of
Information Technology (NIIT)
2013 - 2016, Ghana
EDUCATION
ACCOMPLISHMENTS
Delivery: Continuously maintained an accident and
incident-free driving record for more than 6 years. Customer Service: Researched, calmed and rapidly
resolved client conflicts to prevent loss of key accounts. Above and Beyond Award: Received from Obrempong
Logistics for noticing and assisting an injured motorist while on delivery route in a rural area.
Sales: Consistently generated additional revenue
through skilled customer service and sales techniques. EXPERIENCE
Completed a daily pre-trip inspection checklist,
including fluid levels and vehicle maintenance,
before first delivery of the day
Selected the most efficient routes in compliance with delivery instructions and fuel policy.
Resolved customer complaints and helped with
package tracking and/or shipping issues.
Obtained signatures needed to complete and process all delivery paperwork in a timely manner.
Reported any errors found on delivery documents to supervisor.
Trained new employees at the local facility at the request of senior management.
Handled cash orders for sending and receiving
shipments.
Developed highly empathetic client relationships and earned reputation for exceeding goals.
Kuehne+Nagel
Delivery Driver
2017 - 2019
DSP Delivery
Delivery Driver
2020-2021
Obrempong Logistics
Delivery Driver
2022-2023 (June)
Uber
Driver
Current, 2023
WORK EXPERIENCE
Available on request
REFERENCE
Exercising and Soccer
HOBBIES AND INTERESTS
Contact this candidate