KIMBERLY

HANKINS

ad04ld@r.postjobfree.com 925-***-****

Modesto, CA 95350

EDUCATION

Phlebotomy Training Specialists - Manteca, CA

Completed Course: Phlebotomy

NHA Certified

CPR/ BLS Certified

Foothill High School - Pleasanton, CA

Graduate

PROFESSIONAL SUMMARY

Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable experiences for customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments. SKILLS

Creative Thinking

Safety Assurance

Stress Management

Quality Care

Excellent Interpersonal Skills

Time Management Skills

Kind and Patient

Respectful and Courteous

WORK HISTORY

Extern Turlock Urgent Care - 2010 Colorado Ave, Turlock CA 09/2023 - 09/2023 Assisted with urine collection and urinalysis testing. Updated medical charts and wrote up super bills.

Assisted with Covid 19 testing.

Assisted with with taking and recording vitals.

Followed established departmental guidelines, safety procedures and HIPAA compliance.

Volunteer Fremont Open Plan - Modesto 10/2021 - Current Current co-chair for the social committee and event planning. Assist students with problem solving.

Assist with special events or programs.

Use strong interpersonal communication skills to convey information to others. Prepare materials for class activities and art projects. Assist classes with parties and events.

Coordinat with teacher to implement lesson plans and keep students on track. Server P Wexfords Pub - Modesto 06/2010 - 02/2015 A fast paced environment that required effective time management skills and attention to detail while providing excellent customer service. Monitored patrons for alcohol intake to appropriate levels and took measures to curtail inappropriate behavior.

Processed orders and sent to kitchen employees for preparation. Cultivated warm relationships with regular customers. Bussed and reset tables to keep dining room and work areas clean. Telemarketer TRS - Modesto, CA 04/2004 - 04/2010 Displayed excellent sales skills and understanding of how to leverage abilities to exceed quotas.

Generated leads and established relationships with potential customers through outbound telephone calls.

Informed current and prospective customers of promotions and new or upgraded products.

Collaborated with marketing teams to develop and execute promotional strategies. Server Strizzis Restaurant - Pleasanton, CA 09/2001 - 04/2003 Served food and beverages promptly with focused attention to customer needs. Answered customers' questions, recommended items, and recorded order information. Receptionist Roman Holiday Salon - Pleasanton, CA 08/2000 - 08/2001 Confirmed appointments, communicated with clients, and updated client records. Handled cash transactions and maintained sales and payments records accurately.

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