Ysabel Santos
Jacksonville, FL *****
******************@***********.***
Experienced Bilingual Quality Assurance specialist with over 10 years of experience in quality inspection and assembly. Consistently exceeded company standards; defining best practices and productivity goals. I am very comfortable working under high pressure without affecting quality of work. Additionally, I take pride in my professionalism and work ethic and I strive to succeed in order to achieve both personal goals and company goals.
Authorized to work in the US for any employer
Work Experience
Driver
DoorDash and Lyft - Jacksonville, FL
February 2022 to January 2023
Dishwasher
40 back urban fresh - Saint Johns, FL
March 2020 to January 2022
Responsible for cleaning the dishes, pots and other kitchen utensils, providing support to the people who prepare the food and those who work in the dining room or dining PM INTERNATIONAL
Pm international - Jacksonville, FL
2018 to December 2019
Shipping Associate
Receiving and inspecting the product
Picking, inspecting, packing and labeling the pack Warehouse Associate
REMEDY INTELLIGENT STAFFING - Jacksonville, FL
January 2015 to June 2018
● Prepare orders for shipment to customers in a timely manner
● Repaired damaged products as needed
● Fill pick ticket orders to pack
● Identify and communicate potential inventory issues found while picking and packing products. Bilingual Customer Support
STERLING AUTO SALES - Jacksonville, FL
June 2012 to November 2014
● Requested and received documents; such as Vehicle registrations and License plates from customers within region
● Date stamped and filed invoices, also inspected invoices for accuracy
● Accepted payments from customers, filed and submitted the payments for processing.
● Assisted with maintaining the cleanliness and appearance of the office
● Answered general customer inquiries pertaining to their current loan account and explained the buying process to potential buyers
Assembler
KENILWORTH CREATIONS - Warwick, RI
February 2008 to May 2012
• Responsible for the inspection of all stones prior to the creation of jewelry pieces, allowing for each piece to meet company standards on quality, all while more importantly providing customer satisfaction on a continuing basis.
• Soldered metals for the creation of jewelry pieces without any issue. Soldered more than 100 pieces on any given day, proving ability to work efficiently without having a direct effect on quality.
• Responsible for the complete assembly of the jewelry that we created on a daily basis. Did extremely well and met all requirements set forth by management. Quality Assurance Gemstone Inspector
C&J JEWELRY - Providence, RI
February 2002 to January 2008
• Inspect Incoming Jewelry receipts, loose diamonds, stones and finished jewelry against company quality assurance standards. Ensure all products meet company industry leading quality standards.
• Perform Jewelry soldering work as needed.
• Communicate findings to quality manager, vendor, buying team and diamond jewelry consultants as appropriate.
• Contribute to the company industry leading accuracy and on-time shipping performance. Education
High School Diploma
LICEO SECUNDARIO PADRE FANTINO
1986 to 1990
Skills
• CUSTOMER SERVICE: Rapport-building, Team Player, Adaptable, Multi-Tasking abilities, Detail Oriented, Quick Learner, Strong Organizational skills, Order Fulfillment, Reliable, Creative thinking, Problem Solving abilities. LANGUAGE: Bilingual in Spanish
• Hospitality