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Customer Service Relations

Location:
Delran, NJ, 08075
Posted:
November 13, 2023

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Resume:

PERLA MERCEDES CEDENO

Beverly, NJ ***** 215-***-**** ad04ga@r.postjobfree.com

Professional Summary

Friendly and reliable cashier offering unmatched customer service and workplace focus. Quick and accurate in cash and card transactions with excellent multi-tasking aptitude. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Skills

Customer Transactions

Credits and Refunds

Inventory Stocking

Cash Register Operation

Customer Relations

Cashier Abilities

Customer Assistance

Positive Interactions

Cash Management

Cash Counting Machine Operations

Cash Register Systems

Sales Expertise

Time Management Skills

Cash Drawer Management

Guest Inquiries

Issue Resolution

Staff Training

Money Handling

Product and Service Sales

Order Taking

Product Knowledge

Stocking and Replenishing

Verbal and Written Communication

Hospitality and Accommodation

Inventory Management

Scanner Operation

Microsoft Office

Purchase Assistance

Work History

Cashier 08/2017 to 03/2020

Supreme Supermarket

Operated cash register for cash, check and credit card transactions with excellent accuracy levels.

Worked flexible schedule and extra shifts to meet business needs. Helped customers complete purchases, locate items and join reward programs. Restocked and organized merchandise in front lanes. Worked closely with shift manager to solve problems and handle customer concerns. Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.

Cashier Manager 08/2017 to 03/2020

Supreme Supermarket

Quickly and accurately counted drawers at start and end of each shift. Built positive relationships with customers to increase repeat business. Oversaw employee performance, corrected problems and increased efficiency to maintain productivity targets.

Coached employees and trained on methods for handling various aspects of sales, complicated issues and difficult customers.

Fostered positive work environment by consistently treating all employees and customers with respect and consideration.

Education

Two Semesters : Psychology

Community College of Philadelphia - Philadelphia, PA GED 07/2019

Samuel Fels High School - New Philadelphia, PA

Languages

Spanish

Native or Bilingual

Portuguese

Native or Bilingual

English

Full Professional



Contact this candidate