Desmond Singleton

Bedford Hts, OH *****

ad04bq@r.postjobfree.com

+1-216-***-****

Client-focused Customer Service Representative with 6+ years' experience building loyal client relationships and heightening client engagement. An impressive history of optimizing client satisfaction by identifying client needs and striving to deliver tailored solutions beyond the clients' original requests. Exhibits exceptional communication skills coupled with best online and phone service and support.

Willing to relocate to: Twinsburg, OH - Macedonia, OH - Solon, OH Authorized to work in the US for any employer

Work Experience

Security Officer

Allied Universal - Independence, OH

April 2022 to Present

Provide protective service’s for various customer locations

• Presents losses and damage by reporting irregularities and informs violators of policy and procedures.

• Secures premises and personnel by patrolling property, monitoring surveillance equipment, and access points.

• Investigates security breaches, incidents, and other alarming behavior.

• Controls traffic by directing drivers.

• Completes reports by recording observations, information, occurrences, and surveillance activities.

• Interviews witnesses and obtains signatures as needed. Owner

Brothers Floor & Janitorial Co - Cleveland, OH

September 2017 to Present

Provide customers with information and estimates regarding their requests via phone or onsite. Provide written estimates, scheduling needs, and property inspections. Cleaner

ENVIRONMENT CONTROL - Macedonia, OH

January 2022 to July 2022

Provide Janitorial services to office building and dealership’s

• Maintain the cleanliness and safety of the building

• Vacuum carpets, mop floors, scrub restrooms, dust furniture, and empty trash cans daily

• Clean windows, shampoo carpets, replace light bulbs, and supply restrooms, and perform minor repairs on a regular basis

• Wipe up spills and other hazards with sponges and squeegees

• Secure building by locking doors once cleaning is complete

• Write reports of areas cleaned and notify the manager of major repairs Sweeper Driver

Reilly Sweeping Inc - Walton Hills, OH

June 2017 to October 2020

• Operating specialized vehicles, including street sweepers, dump trucks, snowplows, skid steer loaders, and tractors.

• Filling the street sweeper's water tanks and operating rotary brushes and water spray controls.

• Exercising caution when operating in confined spaces and congested streets.

• Clearing trash, debris, snow, and contaminants from streets and curbs.

• Securely fastening vehicle attachments such as brush hogs and hydraulic hoses. Education

GED

Devore Technologies - Beachwood, OH

Skills

• Usps Data Entry, Fedex Data Entry (5 years)

• Patrolling premises (1 year)

• Warehouse (5 years)

• Box Truck Driving (2 years)

• Sweeper Truck Driving (1 year)

• Security (4 years)

• Pallet Jack (10+ years)

• Delivery Driver Experience (5 years)

• Load & Unload (5 years)

• Driving (10+ years)

• Custodial experience (5 years)

• Forklift (10+ years)

• Route Driving (5 years)

• Lawn Care (10+ years)

• Commercial Driving (5 years)

• Freight Experience (5 years)

• Packaging (10+ years)

• Materials Handling (10+ years)

• Heavy Lifting (10+ years)

• Assembly (10+ years)

• Machining (10+ years)

• Maintenance (5 years)

• Merchandising (4 years)

• Microsoft Word (10+ years)

• Cleaning (10+ years)

• Commercial Cleaning (10+ years)

• Computer Operation (10+ years)

• Loss Prevention (5 years)

• Customer service (7 years)

• Data entry (5 years)

Certifications and Licenses

Driver's License

Guard Card

CPR Certification

June 2022 to June 2024

Received from the American Safety & Health Inst

AED Certification

June 2022 to June 2024

Basic First Aid

June 2022 to June 2024

Additional Information

Currently seeking a position in the customer service field. Willing to work from home and begin immediately

Contact this candidate