Customer Service Store Manager
Resume:
ASHGAR KHAN
Address: Pump on Main
T0G2B0 Smith AB
Mmbile#514-***-****
Email: ***********@*****.***
Career Objective:
To be an efficient and effective executive in reputed organization, where I can be contributed to grow and develop my potential 6+ years professional experience in Hotel Serena,Pakistan & Hyper panda Riyadh Saudi Arabia . My experience expertise covers customer service department & Merchandiser. So to obtain a position in a progressive organization that will utilize my experience and educational background, Challenges my abilities and enhance my knowledge. I want to build up my carrier with your organization for gaining challenge and good experience.
Career Summary:
I have Dynamic entrepreneur who utilizes creativity, Leadership and teamwork to design and execute solution that create customer value. Effective communicator with ability to create marketing materials that convey value for both clients and users.
Employment History
EXPERIENCE
SMITH AB CANADA
SUPERVISOR, PUMP ON MAIN ® RETAIL STORE
09/2018 – present
Meet or exceed established store sales and performance goals daily
Reconcile daily cash receipts and make bank deposits
Manage inventory
Model sales performance for retail associates
Assists in executing floor changes, sales and promotional events timely and effectively for maximum financial results
Models customer service behaviors and ensures that others are trained on and exhibiting those behaviors in order to deliver on KPI goals (Conversion, Units Per Transaction and Sales Per Hour)
Assists in the training and retention of a store staff that model Levi Strauss & Company selling practices, deliver authentic customer service and meet sales goals
EXPERIENCE:
SUPERVISOR, HAYPER PANDA ® RETAIL SUPER STORE RIYADH SAUDI ARABIA
04/2013 TO 07/2017
Deputize for the store manager in managing the store operations by providing leadership and supervision to meet and exceed assigned targets
Manage and communicate merchandise opportunities to Store Manager
Ensures brand and operational standards (visual, cleanliness, cash management, inventory management, etc.) are consistently met
Manage and achieve or exceed all Inventory and Shrink goals; oversee and manage bi-annual Physical Inventory
Assists with special projects as assigned by management
Provides on-going coaching and performance feedback to staff members
Communicate, manage and execute all Marketing opportunities and events within budget and according to all Policies & Procedures
EXPERIENCE:
SUPERVISOR, SERENA HOTLE ISLAMABAD PAKISTAN
04/2012 TO 03/2013
Works with other supervisors on establishing and drafting, training manuals, customer service programs, and policies and procedures for all tasks performed
Performs duties in a safe manner; report any potential safety hazards to management staff
Makes constant observation of cast member performance in all of hotel areas to assure excellent customer service levels
Trains new cast members and provide recurrent training for existing cast members
Completes performance evaluations in a timely manner
Provides leadership and direction for all hotel cast members to ensure the highest level of customer service
Controls room inventory, cashier transactions, and department coordination on a daily basis
Academic Qualification: Secondary (high) school 1998
COMPUTER SKILLS
Operating Systems : Windows 95,98, NT & VISTA
Word Processors : MS Word,
Spread Sheets : MS Excel
Presentation : MS PowerPoint
Internet : Internet Explorer
Self Assessments
● Have a quick capabilities and confident enough to carry out to duties. ● The ability to handle hard work. ● The ability to go work in team co-operate. ● Have good skill in motivation. ● Sincere, self motivated hard worker and dedicated to own responsibilities.
Personal Details :
Father’s Name : Muhammad Jabbar Khan
Date of Birth : 05/03/1978
Marital Status : Married
Nationality : Pakistani
Religion : Islam
Phone : +1-514-***-****
Passport # : SY4102692
E- mail : ***********@*****.***
I certify that all information stated in this resume in true and complete to the best my knowledge. I authorize you to verify the Information provided in this resume.
Asghar khan
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