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Customer Service Personal Development

Location:
The Bronx, NY
Posted:
November 13, 2023

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Resume:

Charles J. Ward

**** ****** ******, *****, *** York 10452 718-***-**** 347-***-**** ad04b4@r.postjobfree.com

Objective

Seeking active participation in company operations in ways that will enable me to contribute my Skills, Knowledge, and to provide an opportunity for personal development and career growth.

Profile

Motivated, self- starting team player who thrives on the challenge of exceeding goals. Personable professional with multiple talents –Diplomatic and tactful with professionals and non-professionals at all levels. Accustomed to handling sensitive, confidential matters. Flexible and versatile able to maintain a sense of humor under pressure. Poised and competent with demonstrated ability to easily transcend. Excellent team-building skills.

Skills Summary

Excellent Customer Service Skills Computer Savvy Team Player

General Office Skills Diverse Professional Flexibility

Leadership Capabilities Organizational Skills Quick Learner

Employment History

Avis-Budget Group March 2021 – November 2022

240 East 92nd Street

Car Detailer: Detailing vehicles, cleaning, washing, vacuuming, removing trash and sanitizing. Filling gas tanks, checking fluid levels and tire pressures. Inspecting for auto body damage, dash warning lights. Driving and parking cars to affiliate dealerships and airport lots.

Chef Warehouse January 2018 – March 2020

Bronx, NY

Picker: Drive vehicles to transport stored items from warehouse to plant, picked up items from several locations for shipment. Weighed or counted items for distribution within plant to ensure conformance to company standards. Sort and place materials on racks, shelves, in bins according to predetermined sequence such as size, type, style, color, or product code.

Yankee Stadium

Bronx, New York 10451 3/ 2018 - Seasonal

Cashier: High volume direct customer service, timely and accurate cash and credit card transactions, end of shift reporting efficiently. Responsible for setting-up and maintaining workstation.

Golden Krust Bakery

3958 Park Avenue, Bronx, New York Seasonal 1/2018

Production: Food preparation and service, setting up and breaking down workstation. Mixing, washing, peeling, chopping, grinding, and straining slice meat and vegetables. Labeling stock and inventory all ingredients, weighed and measured ingredients to be used.

KFC

5625 Broadway, Bronx, New York 2011 – 2014

Cashier: Taking orders from customers and processing them in the restaurant database. Handling cash and other payments. Providing excellent customer service and answering questions about the menu. Relaying customers’ orders to the kitchen staff and ensuring timely delivery. Managing cash drawer, assisted team manager with preparation of meals, opening and closing business.

Security Training Certificate 8 Hour Certificate awarded 11/10/2015

Focus Career Solutions, LLC. 16 Hour Certificate awarded 11/3/2015

Bronx, NY 10455

Education

New Jersey State Board of Education

High School Equivalency received June 2017

References Will Be Furnished Upon Request



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