Customer Service Administrative Assistant

Doris Schweizer

*****.**********@*****.*** 912-***-**** Las Vegas, NV

SUMMARY

Seasoned Administrator with 23 years of experience in diverse industries. Proven expertise in administrative support, safety leadership, and office management. Seeking to leverage background in problem-solving, customer service, and data entry in an Administrator role.

WORK EXPERIENCE

COMMUNITY OUTREACH MEDICAL CENTER Las Vegas Nv

Administrative Assistant May 2022 - Present

• Manages daily administrative operations at Community Outreach Medical Center, including scheduling appointments, coordinating patient care services, maintaining medical records, and providing exceptional customer service to enhance patient satisfaction.

The Landings Club Savannah, GA

Administrative Assistant / Safety Lead Jan 2015 - Present

• Provide comprehensive administrative support across multiple departments including Membership, Engineering, and Golf.

• Handle member inquiries and guest policies, efficiently processing category changes, transfers, and resignations.

• Coordinate completion of requests, process new member applications, and manage membership category changes.

• Oversee financial tasks such as invoice processing and credit card statement reconciliation, along with supply management and staff scheduling duties.

Georgia Pacific Rincon, GA

Shift Supervisor Jan 2008 - Jan 2015

• Managed the staffing and operation of converting machines, proficiently overseeing the quality of products and ensuring optimum machine efficiency.

• Conducted comprehensive operator reviews, offering targeted coaching to enhance staff knowledge and skills, resulting in a more proficient workforce.

• Led safety and pre-shift meetings, developed educational materials on risk assessment, and participated in incident investigations, promoting a culture of safety within the work environment.

• Played an instrumental role in the hiring and promotional process, handled disciplinary issues, and collaborated with other supervisors and safety coordinators to resolve staffing and safety challenges. Edward Jones Investments Savannah, GA

Branch Office Administrator Jan 2006 - Jan 2008

• Managed financial transactions which encompassed accounts receivable, accounts payable, bank deposits, and wire transfers, enhancing client satisfaction through efficient and accurate processing.

• Successfully executed sales of stocks, mutual funds, and annuities, providing excellent customer service through problem-solving and effective communication.

Home Consignment Center Danville, CA

Administrative Office Manager Jan 1999 - Jan 2005

• Managed Accounts Receivable and Accounts Payable, spearheaded bank account reconciliation, and oversaw financial transactions including deposits and chargebacks.

• Compiled quarterly and end-of-year financial reports, posted store expenses, and implemented efficient data entry systems for contracts and sales, demonstrating proficiency in spreadsheet creation and usage.

• Processed payroll and sales tax, while tactfully addressing and resolving Human Resources issues across multiple stores.

EDUCATION

Southern New Hampshire University

Bachelor of Business Administration

Manchester, NH

2024

CERTIFICATIONS

Certified Notary 2023

SKILLS

Microsoft Office • Computers • Filing • Data Entry • Management • Medical Terminology • Notary

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