Data Entry Case Management

Rachel Olvera

**** *******, #****, *** *******, TX 78230 210-***-**** ******************@*****.***

Summary of Qualifications:

Read/Write English/Spanish Case Supervise/Manage Trainer Money Management Channels of Distribution Retailing Pricing-Supply vs. Demand Counseling Educator Instructor Tutor Translator Case Management Conduct Assessments Conduct Research Create Curriculum Statistic Analysis Manage Multiple Projects/Assignments Created Study Material Construct Questionnaire Data Entry Database Management Electronic Filing Record Keeping Operate Multiple Computer Screens Create/Execute Lesson Plans Teach Multiple Disciplines Laser Focus

Education:

BA Spanish, Our Lady of the Lake, San Antonio, TX – 1998

BA Psychology, Our Lady of Lake, San Antonio, TX - 1995

MA Counseling, University of Texas San Antonio – 2001

MBA Business Administration, Hallmark College – 2013

Carrer Highlights:

Director of Math Assessments, Massachusetts – Pearson Education

Director Puerto Rico Assessment – Pearson Education

Automation Specialist – United State Government

General Education Instructor – Hallmark Institute

Director Azella Language – Pearson Education

Soft Skills:

Works Well w/ Others/Collaborative

Reliable/Accountable/Trustworthy

Goal-Oriented/Deadline Driven

Organized/Detailed/Accurate

Versatile/Flexible/Adaptable

Conflict Resolution

Logical/Methodical

Flawless Execution

Cultural Awareness

Active Listening

Professional Experience:

Pearson Education, San Antonio – Director – 2015-2023

Supervised over 100 Scores Collectively

Director of Math Assessment of Mass.

Director of Azella Language Testing

Director Puerto Rico Assessment,

Trained Team Members/Scores

Constructed Scoring Guides

Data Entry/Electronic Filing

Analyzed Testing Statistics

Train Supervisors/Scores

Scored Spanish/Math/Science

Hallmark College, San Antonio, TX – General Education Instructor/Career Counselor– 2010-2014

Monitor Student Attendance/Progress

Channels of Distribution/Retailing

Grade Assignments/Report Writing

Speech Communication Instructor

Lifespan Development Instructor

Psychology/Sociology Instructor

English/Composition I Instructor

Created/Executed Lesson Plans

Served as Career Counselor

Pricing-Supply/Demand

Money Management

Retailing

USAA, San Antonio, TX. - Submissions Specialist - 2007-2009

Executed Multiple Research Strategies

Verified Members Application Info.

Used Various Computer Systems

Clerical/Administrative Duties

Life Insurance Underwriting

Analyzed Data Logs

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