Senta Boyer
Driver, Call Center, Hospitality/Hostess, CSR
Winter Haven, FL 33880
ad047u@r.postjobfree.com
Looking forward to starting work as soon as possible. Thank You for your time. Authorized to work in the US for any employer
Work Experience
Driver Helper
Postmates/Door Dash/Ubereats - Atlanta, GA
May 2020 to Present
Pick up food, groceries and personals and deliver the items to the customers.
• delivery driver
Cabin Service Agent
Delta DGS - Atlanta, GA
October 2019 to June 2020
Cleaning the inside of airplanes. Lavatories.. restocking toilet tissue, napkins, tissues, hand soap,. Change the trash cans and wipe everything down.
First Class.. pick up any trash from floor, seatbacks or seats. Change pillow cases with a fresh pillow case on each seat..Make sure there's fresh new blankets on each seat and straighten and organize the seat belts.
Packer
Bojangles' Restaurants, Inc - Durham, NC
November 2018 to August 2019
Drive thru/Frontline, Pack orders as they're called out. Keep my station clean, stocked and organized. Sometimes call for product as needed. Correct orders and other minor duties. Driver
Uber Partner Drivers - Raleigh-Durham, NC
May 2017 to July 2018
My job as an Uber Driver is too make sure my vehicle is in tip top shape as well as clean inside and out so I can safely transport my passengers to and from their destination. Packer/Cashier
BoJangles' Famous Chicken & Biscuits - Durham, NC
April 2015 to June 2018
I work in providing friendly, professional and reliable customer service. I work in a very fast paced environment. I am a flexible employee with the ability to work other positions in my work place, including the register.
Customer Service Representative
Beiter's Home Center - Wilkes-Barre, PA
April 2009 to June 2012
Greet customers warmly as they enter, answering phones or questions that a customer may have, resolving any issues or complaints about their orders, opening and canceling, accounts, setting up delivery appointments for delivery, handling cash and credit card transactions, opening the store in the mornings and and sometimes closing, keep my area clean and organized. Light computer work. Volunteer-Cashier
Salvation Army Thrift Store - Wilkes-Barre, PA
October 2006 to March 2009
I volunteered for three months and then I was hired part time cashier and I went fulltime. Greeting customers as they come into the store, handling all cash and credit card transactions, opening and closing layaways, floor and displays, tagging price tags for special sells or promotional sales, check to see if they need any help as into what they're looking for, resolve any problems, issues or complaints a customer, or may have. Deposit end of the day sales to bank and sometimes opening the store in the mornings. Education
High school or equivalent in Education
Rahway High School - Rahway, NJ
May 1984 to June 1988
Commercial Driver's License (CDL)
Class C
Expires: July 2023
State: NC
Skills
• Yes (2 years)
• Customer Service (10+ years)
• CSR (3 years)
• Call Center
• Restaurant Experience (10+ years)
• Food Service (10+ years)
• Cashiering (10+ years)
• Phone Etiquette (10+ years)
• Route Driving Experience
• Hospitality Experience (10+ years)
• Retail Sales (5 years)
• Food Preparation Experience (10+ years)
• Sales Experience (5 years)
• Box Truck
• Driving (10+ years)
• Van Driver
• Basic Math (10+ years)
• Delivery Driver Experience (4 years)
• Shuttle Driving
• Computer Skills (10+ years)
• Cash Handling
Certifications and Licenses
Driver's License
Assessments
Customer Service Skills — Proficient
September 2018
Measures a candidate's skill in evaluating approaches to customer service & satisfaction. Full results: Proficient
Sales skills — Completed
November 2020
Influencing and negotiating with customers
Full results: Completed
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
Additional Information
I am looking to grow and learn in new environments. I have 20+ years in customer service and love to be a part of people's experience. I believe I can be an asset to any company I become a part of.