Customer Service Administrative Assistant

Juanita Mitchell

**** ******** ***. **. *****, FL. 33916* 239-***-***** ****************@*****.**** Summary

Various experience working with children and families in different settings such as childcare, school settings, and social services. I also have experience in customer service and retail. Education

Bachelor of Arts: Interdisciplinary Studies, 2008 Hodges University – Fort Myers, FL. Associates of Arts: Human Services, 1999 Edison Community College – Fort Myers, FL. Experience

Permit Representative/Administrative Assistant-Planning September 2020-Present

City of Fort Myers

I assist property owners and contractors in obtaining a permit for specific construction being done, answered questions or inquiries in person and by phone, and sent and retrieved plans through plan review. I also typed the minutes from various meetings and created packets and signs to go out to different properties for various meetings. Education Paraprofessional

August 2019-August 2020

J. Colin Elementary-N. Fort Myers, FL.

I assist the students and teachers in three different classrooms on scheduled days in second grade. I also monitor the lunchroom at the scheduled time for second grade among other given duties.

Information Specialist

November 2015-August 2018

Rayma C. Page Elementary-School District of Lee County-Ft. Myers, FL. I enroll students into classes/withdraw students, input grades, make student schedules, create student files, answer incoming calls, and provide customer service to parents among other daily activities.

Lead Teacher

May 2014-September 2015

Easter Seals Murray Child Development Center-Tampa, FL. I teach three to five year olds in a Head Start setting, learning age-appropriate activities that will prepare them for kindergarten. I also assist children with disabilities in the same class setting.

Family Engagement Specialist/Instructional Paraprofessional August 2007-December 2013

Early Childhood Learning Services – Fort Myers, FL. I started out as an Instructional Paraprofessional assisting the teacher in a Head Start classroom preparing 4-5 year old children for kindergarten.

In Jan. 2010, I moved out of the classroom into a Family Engagement Specialist where I enrolled four year olds into the Head Start program and helped their parents create goals to help their family achieve while in the program.

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