Jeffrey G. Farrell

***** ******* ***,

Manassas, VA 20112

ad0454@r.postjobfree.com

**ACTIVE TOP SECRET (SCI) CLEARANCE**

**SECURITY+ CERTIFICATION**

**NETWORK + CERTIFICATION**

Career Objective: Challenging computer position with an opportunity for advancement where proven skills and talents

can be utilized.

SAPNS2/ Herndon, VA December 2018 - Present

Active Directory/Exchange Administrator - 365/Hybrid on Prem.

Administrator of AD and Exchange servers 2012/201*-****-***.

Assisted with system Engineering staff to migrate virtual and physical servers to cloud migration.

Creation of new users and group policies in AD and 0365 Admin Center.

Administrator of Barracuda Firewall Security Gateway/Exchange 2012/2016.

Azure/AWS Prem to cloud migration.

Managed 365 Microsoft 0n-line security tools (Phishing, Malware, SPAM settings.

Assisted with wombat security Phishing project domain wide for in-house security team.

Solely implemented Microsoft Local Administrator Password Solution (LAPS) project.

Created PowerShell script that informs all users of password expiration.

US Department of State / Washington, DC September 2015- October 2018

Systems Exchange admin/Active Directory for over 300+ posts worldwide.

Support Exchange using SCOM monitoring tool for 300+ post.

Interracial part of 0365 migration and end user support.

vSphere admin to State international Posts.

Redistribute databases when needed for mail distribution using PowerShell.

Server builds for 2013 & 2016.

Lead on Exchange rollup installs & SEP Anti-Virus.

Duties, cleaning drive space/clearing and preserving system logs when thresholds were at set limits.

Supported backup systems Snap Protect and Avamar.

Utilized Remedy ticketing system for end user support.

Backup team lead for shift turnover and daily tasks.

In charge of updating documentation/system procedures SOPs for all shifts.

TSA / Pentagon City Arlington, VA September 2013- September 2015

Tier 3 Engineering ITIP Program for Transportation security Administration.

Auditing and discovery of existing customer Windows infrastructure.

Configured and supported Exchange 2007 & 2010.

Supported handheld devices with BAS/GOOD and Android administrative services.

Configured and maintained BES 5.0, 5.5 “GOOD” iPhone mobile systems and devices.

Synced, configured, and supported Blackberry, iPhone, and Android handheld mobile devices.

Developed and analyzed highly complex system standards, thresholds, and recommendations to maximize system performance.

Maintaining, configuring and installation of Windows server 2008 and 2012.

Developed strategies to manage the frequency of appropriate support package/patches required.

Designing, implementations, administration, operation, and landscape maintenance of highly complex systems.

Created and edited SOPs, Architecture data flows, Service Maps, Test procedures and related operational documentation.

Coordinated activities with other technical personnel as appropriate to current systems.

Lead overseers of implementation of system upgrade strategies.

Working knowledge of Linux (Red Hat) and UNIX.

National Guard HQ / Fairfax, VA February 2013- August 2013

LAN infrastructure administration for the National Guard HQ in Fairfax, VA

Maintaining, configuring and installation of Windows server 2003/2008.Exchange and BES 5.0 systems.

In charge of supporting Symantec Endpoint protection server for all of NG HQ.

Utilized SCCM for in-house patch management to keep up with bi-weekly DoD IAVAs.

Maintained the EMT-NETCOM/DISA Enterprise Migration Tracking portal for all accounts and DL that needed to be configured.

Configured and supported Exchange 2007 & 2010.

Supported handheld devices with BAS/GOOD administrative services.

Monitored and supported server network and responsible for backups using Symantec NetBackup.

Supported 100+ on-site users with networking/workstation issues and configuration problems.

Performed QTIP scans for the National Guard on a weekly basis.

DARPA / Defense Advance Research Project Agency, Arlington VA July 2011- June 2012

Supported and administered NOC network and monitoring systems.

Monitors network systems for error conditions, performance issues, and attempted intrusions.

Observed computer systems, peripheral equipment, and network monitors to detect error conditions; Conduct periodic and scheduled testing to ensure that network operations are performing up to standards; Corrects minor problems on network systems and notifies the correct personnel of the problem and initiates proper recovery procedures.

Coordination, distribution, and tracking the use of static IP addresses for the DOD networks.

Maintains contact with the Networking and Software groups to ensure all systems are operational.

Monitor all network support facilities including Power Distribution Unit; Uninterruptible Power Supply, HVAC, Fire Protection Systems, and Access Control equipment; Correction of minor problems and notification of venders and expert staff when necessary.

Iatrical part of implementation of SCOM and Syncsort for the network environment.

Configured and maintained BES 5.0, “GOOD” iPhone mobile systems and devices.

Trained and assisted NOC staff and others related to network administration.

Classifies, catalogs, and maintains tape library and prepares backup tapes for off-site storage. Performs data restoration from data archives as required.

Perform Security monitoring on DOD network after hours.

Department of Homeland security, Washington DC June 2009-September 2010

DHS headquarters operation center (HOC) Systems administrator. Main duties include monitoring, repairing, configuration, and troubleshooting of network infrastructure at a tier 3 level.

Monitoring and configuring Windows server 2003/2008, Exchange, and BES 4&5.0 systems.

Monitoring of Juniper VPN concentrators.

HP Open View and What’s Up Gold configuration and administration.

Active directory account administration.

Responding to Remedy trouble tickets for over 900 users.

Responsible for administrative system backups and restorations using ARCserve & Backup Exec.

Unisys Corporation, RFID Federal division, Reston VA October 2007- February 2009

Tech for US armed forces for (Radio Frequency Identification) Tracking hardware and software.

Hardware and software support for US Armed Forces for In-Transit Visibility (RFID).

Supported Windows server 2003 and Blackberry 4.6 user environments.

Trained and supported troops on processes, procedures, and policies for RFID equipment.

Documented problems and known issues with TAGS, Interrogators, and RFR devices.

Solved problems using Client tools and TIPS recognition software.

International City/County Management Association (ICMA), Washington DC February 2006-August 2007

Lead tech and network admin for 250+ users at ICMA. Responsibilities include.

Support server network and responsible for backup tapes using Backup Exec.

Supported Windows server 2003 and Windows XP workstations.

Administered BES Blackberry server and TREO Verizon wireless pc monitoring software for handheld users.

Serviced all hardware and proprietary software for all on site users.

Created and in charge of disabling all accounts in active directory 2003.

Reasonable for all accounts through active directory in Cisco VPN and Terminal Services.

In charge of installing all software and operating systems for on- and off-site staff.

Configured iMIS client software using data source ODBC database drivers.

Panacea Consulting INC, Arlington, VA December 2004-January2006

Lead technician and assistant network administrator for 200+ users at Panacea Consulting Inc. Responsibilities include.

Supported Windows server 2003 and Windows XP workstations for end users.

Administered e-safe firewall software and SMTP virus watch software.

Serviced all hardware and proprietary software for all on site users.

Created user and intranet accounts for all on and off-site users.

Implemented Sprint TREOS mobile devices for all management and sales staff.

Responsible for Prox Card entrance picture ID card system.

Administered Avery Legend in office phone system.

In charge of all ordering of software, hardware and facility equipment.

Supported Plethora VPN users with troubleshooting and creating new accounts.

Managed and administered user accounts utilizing Active Directory for server 2003.

Trawick and Associates, Crystal city, VA October 2003-November 2004

Team lead for imaging and configuring PCs for The United States Patent and Trademark Office (USPTO). Responsibilities included:

Supported and configured NT 4.0, Windows 2000 and XP workstations for all users of the USPTO.

Configured and administered laptops for remote users and work at home employees.

In charge of image back-up and monthly replacement of outdated ghost images.

Independently supported DHCP server and Norton Ghost software.

In charge of system deployments and documentation for Trawick and associates to the USPTO.

Kept up to date records for warehouse deliveries from satellite office to main USPTO hub.

Hanley-Wood LLC, Washington, DC November 2001-July 2003

Acting desktop team leader and infrastructure assisting support professional for 300+ users at Hanley-wood publishing. Responsibilities include:

Independently supported Blackberry handheld data platforms using exchange server for more than 50 users.

Windows XP migration lead for offsite Hanley-Wood divisions in Irving, TX and Addison, IL

Lead technician for remote user integration to new remote dial up and VPN configuration

Supported and configured user accounts and privileges for all Hanley-Wood employees

Responsible for desktop images, imaging components and proprietary software for head executives

Kept integral records of user software database for upgrades and OEM licenses with Microsoft and Macromedia

Provided user knowledge of new upgrades of Windows 2000 and XP, operating systems

Federal Reserve Board, Washington, DC June 1999-September 2001

Provided hardware/software and LAN support for 200+ users at Federal Reserve Board. Responsibilities included:

Independently supported user networking accounts and LAN administrative privileges

Diagnosing and resolving PC technical problems

Provided mail client/server resolutions for Lotus Notes, Outlook, and Outlook express

Evaluating and testing new software/hardware products, such as Palm Pilot handheld devices

Primarily responsible for desktop to laptop integration for onsite users

Assisted team with Remote accessibly to local network server

Digital Support Corporation, Chantilly, VA August 1998- May 1999

Provided primary hardware/software contract support for 100+ users at Boole & Babbage. Responsibilities included:

Independently supported and maintained all PC’s and Networking Peripherals

Providing support and training on data transfer techniques

Installing and supporting desktop and network software, such as Windows 9x, NT 4.0, and Novell Client

Evaluating and testing new software/hardware products

Supported on/off site users with remote access on personal PC’s and Macintosh computers

BancTec Service Corporation, Washington, DC May 1998- August 1998

Team leader with Bank Tec Corporation to provide primary hardware and software support for World Bank. Responsibilities included:

Provided technical support for 2000 PC users.

Interacted with users in troubleshooting software and configuration conflicts.

Played integral role in Binary image configuration and remote access connection for offsite PCs.

Worked extensively with HP printers and associated equipment.

Sterling Software, Sterling, VA April 1997 – April 1998

Assisted network administrator with server and workstation issues. Responsibilities included:

Administered networking accounts and provided services to consultants in the field.

Loaded and configured hardware and software on desktop and laptop computers.

Troubleshooting/problem-solving.

Loaded operating systems (Windows 95/NT)

Established E-mail accounts, maintained inventory control for software and hardware.

Education

March 2013

August 2011

March-April 2006

Learning Tree International

Network + Certification

Security + Certification

Microsoft Certified Professional (MCP)

May 19-23, 2003

Windows XP implementation and configuration

May 23, 2002

Microsoft outlook 2000

April 16 - 20, 2001

PC Networking

February 12 - 16, 2001

Windows 2000 security workstation/server

December 11 - 15, 2000

Windows 2000 Hands On

September 14 – 28, 1998

A+ Certification

1991 –1995

West Virginia University

Major: Business Administration; Minor: Computer Science

Courses of Study: Computer science, Business Administration, Statistics, Communications

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