General Manager Senior

BJs Brewhouse-Columbus, Ohio

May ****-Present

Senior Manager

Compose and maintain schedules for multiple departments

Ran ten to twelve hour shifts overseeing the day to day operations of a fast paced busy restaurant

Use OnTheFly to do inventory for the food and alcohol in the restaurant

Make orders for the bar and the restaurant

First Watch Daytime Café- Columbus, Ohio

October 2022-May 2023

General Manager

Oversee thirty plus employees and two to three managers

Use DC Portal to do inventory and orders for the food departments

Develop and implement a time and attendance policy

Barrio Tacos- Columbus, Ohio

May 2021-September 2022

General Manager

Oversee thirty plus employees

Use Compeat to do inventory for the food and the beverage departments

Develop and implement a training program in a newer restaurant

Restructure operations for increased productivity and cost efficiency restaurant

Compose and maintain staff schedules of the entire restaurant

Winking Lizard-Independence, Ohio

October 2018-May 2021

Assistant Manager

Compose and maintain staff schedules for multiple departments

Ran ten to twelve hour shifts and oversee a staff up to twenty employees throughout a shift

Dealt with the shutdown from the Pandemic. Kept an upbeat positive attitude throughout the unknown

Creating a comfortable environment in a fast paced restaurant environment

Educating the employees under the mentorship of Sir John Lane

Winking Lizard - Avon, Ohio

August 2016-June 2018

Bartender

Service the needs of the bar patrons in a positive professional manner

Manage multiple orders throughout the bar area as well as the servers needs

Interact with guests while maintaining operations

The Brew Kettle - Amherst, Ohio

October 2015-August 2016

Bar Manager/Head Bartender

Managed eight bartenders

Supervised the restaurant during ten to twelve hour shifts

Interact with guests while maintaining operations

Columbia Animal Clinic - Columbia Station, Ohio

April 2015-December 2015

Veterinary Technician

Assist the Veterinarian with his needs for the patients Provide comfort and care for patients in a highly stressful environment

Assist with medications and vaccines for the animals

TGI Fridays - Strongsville, Ohio

April 2014-September 2014

Bar Manager

Managed nine bartenders including doing their schedules

Helped take care of any issues from guests or employees throughout a shift

Worked ten to twelve hour shifts supervising every department in the restaurant

TGI Fridays - Strongsville, Ohio

October 2011-April 2014, September 2014-July 2015

Bartender

Service the needs of patrons in a cheerful professional manner

Manage multiple orders throughout the bar area

Multi-tasking including maintaining the bar area as well as the area for the servers

United Brokerage Group - Independence, Ohio

April 2014-August 2014

Executive Assistant

Answer phones in a friendly and professional manner

Organize the office including files and paperwork

Service the needs of the other workers in the office

Charter One Bank - Middleburg Heights, Ohio

October 2007 – February 2013

Teller

Service the needs of the customers in a cheerful and professional manner

Receive and change out monetary transactions regularly

Stautzenberger College - Brecksville, Ohio

Major: Veterinary Technician

Associate of Veterinary Technology

Kent State University – Kent, Ohio

Major: Criminal Justice and Psychology

Lorain County Community College – Elyria, Ohio

Major: Criminal Justice and Psychology

North Ridgeville High School – North Ridgeville, Ohio

High School Diploma, (Graduated with Honors)

Customer service and keeping a positive upbeat manner in a busy, ever changing environment. Work well with coworkers, co-management, and the corporate department. Able to manage and lead many different personalities and persons. Executes projects well in a timely manner.

References available upon request

Michael Stephens; *************@*****.***; 330-***-****; Former co-manager; student

Gary Dawson; *********@*****.***; 440-***-****; Former manager; Fed-Ex driver

Kevin Quigley; ********@**************.***; 216-***-****; former regional manager; Regional manager for wild eagle

Will Rodriguez; ****************@*****.***; 440-***-****; Former co-manager; Catering lead Barrio Tacos

Michelle (Mick) Fisher; ************@*****.***; 440-***-****; Former supervisor

5498 Chatford Square

Columbus, Ohio 43232

Britney Kichurchak

***********@*****.***

440-***-**** (C)

EXPERIENCE

EDUCATION

SKILLS

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