Megan N Fisher

ad03zv@r.postjobfree.com 509-***-**** Puyallup, WA

www.linkedin.com/in/megan-fisher-

EDUCATION

Washington State University, Pullman, WA Graduated May 2021 Bachelor of Arts in Business Administration. Focus in Finance and Marketing. GPA 3.6 WORK EXPERIENCE

Area Manager II Amazon, Sumner, WA July 2022 – Present

Mentor, train, and develop Area Managers and indirect reports while driving cross functional projects to deliver business value for the team in a deadline-driven environment.

Analyze past trends to plan for each shift to ensure high service delivery and execution while budgeting labor planning.

Area Manager I Amazon, Sumner, WA July 2021 – July 2022

Utilize internal systems to monitor individual and shift performance to make informed decisions quickly and with the utmost accuracy.

Analyze quantitative and qualitative data to identify root causes and areas of opportunity as a basis of driving performance and quality feedback.

Developed a road map to improve core station rates by incorporating engagement campaigns.

Successfully implemented activities to increase Associate engagement and improve morale.

Coach, motivate, and develop a team of entry level associates, up to 100 individuals, on a daily basis.

Assisted in hiring and developing Tier 1 – Tier 3 associates in order for them to successfully advance in their career.

Partner with Operation Managers, Area Managers, HR, Safety, and Learning to maintain a safe and welcoming working environment.

Partnered with other shifts to ensure proper work flow and customer promise was delivered for the entire station.

Fostered the importance of safety in station as the primary point of contact on the leadership team. Teaching Assistant Washington State University, Pullman, WA Aug 2020 – May 2021; Aug 2021 – May 2022

Founder of Undergraduate Teaching Assistant Consultation.

Managed student accommodations and upheld student confidentiality.

Assumed personal assistant role to Instructor throughout the year.

Developed Undergraduate Teaching Assistant handbook on best practices.

Outlined onboarding procedures and trained incoming Teaching Assistants. Marketing Intern Genesis Marketing, Spokane, WA Aug 2020 – Dec 2020

Designed engaging graphics targeted at broad customer bases throughout a variety of different markets.

Developed content to grow a following on various social media platforms.

Increased web traffic, as well as, track social media interactions to ensure client satisfaction.

Led a successful campaign for Northwest Winterfest. Financial Representative Intern Northwestern Mutual, Pullman, WA Jan 2020 – Mar 2020

Developed personal financial plans tailored to the needs of my clients.

Strengthened my interpersonal verbal and written communication skills over the phone and face to face. ACTIVITIES & MEMBERSHIPS

Goodwill Industries of the Columbia Volunteer, Tri-Cities, WA Jan 2016 – Present

Volunteer to bring awareness to the general public on the resources available to persons with disadvantaged conditions including mental and physical disability, former incarceration, and individuals receiving state assistance. Alpha Kappa Psi Business Fraternity, Vice President of Finance, Pullman, WA April 2020 – May 2021

Created a leading-edge guide for the finance of the Fraternity. Society for Human Resource Management Director of Student Relations, Pullman, WA Mar 2020 – May 2021

Organized events, recruited new members, and designed appealing graphics.

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