Shytya Alexander

Peoria, IL *****

ad03y8@r.postjobfree.com

+1-309-***-****

Experienced professional seeking to fill a Data entry position. Work Experience

Billing Specialist

Parker Seals - Peoria, IL

August 2022 to Present

● Creating and issuing invoices to customers.

● Processing credit memos.

● Preparing account statements for customers.

Collections Specialist

Transworld System Inc. - Peoria, IL

January 2021 to August 2023

● Create payment plans based on analysis of a customer's financial situation.

● Maintain high monthly volume of collection calls.

● Train new employees on debt collection scripts and techniques. Certified Nursing Assistant

Bird In Hand Staffing Agency - Peoria, IL

March 2016 to July 2022

● Recording vital signs

● Helping patients in wheelchairs

● Medical terminology knowledge

● Compassionate Caregiver

Customer Service Representative

Afni - Peoria, IL

January 2009 to June 2012

• Answer and process a high volume of calls regarding warranty coverage and benefits.

• Handle all calls in polite, professional, courteous manner ensuring accuracy of information and efficiency.

Education

Certified Nursing Assistant

Illinois Central College

August 2016

Limestone Community High School

June 2009

Skills

• Attention to detail

• Time management

• Adaptability

• Organization

• Cash register

• Sales

• Management

Certifications and Licenses

CNA

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