fh) Ca M ro rco ] ni Team Leader experienced in directing activities in various settings. Talented at developing

strategies, setting goals and training employees. Confident and decisive when communicating

goals and vision to succeed. First-class problem solver with excellent interpersonal skills.

Work History

2015-2022 Property Manager/Grounds Supervisor

Sklapsky LLC, Lansing, MI

Prepared specifications, solicited bids and approved subcontracts for

building services.

Monitored progress of construction and maintenance projects and notified

appropriate individuals of project updates, delays and schedule changes.

Coordinated with janitorial and engineering staff on maintenance and

upkeep.

«* Communicated regularly with key on-and off-site tenant contacts to

achieve satisfaction with facility and services.

Handled tenant complaints promptly and appropriately, calling in repairmen

and other support services.

Monitored timely receipt and reconciliation of rent collections in

GERreeou aces tn EuE Turis

pene 3 accordance with landlord and resident statutes.

TNT ela)

M Bi * Completed final move-out walk-throughs with tenants to identify required

CRRA Renee repairs.

Leadership * Introduced prospective tenants to types of units available and performed

(leer reas) dace ame tours of premises.

2008-2019 Server/Bartender

Art's Bar and Grill, Lansing, MI

+ Kept register accurate through correct billing, payment processing and

cash management practices.

Cultivated warm relationships with regular customers.

Explained menu items and suggested appropriate options for food allergy

concerns.

« Increased sales significantly by upselling higher-end products to

customers.

+ Worked with POS system to place orders, manage bills and handle

complimentary items.

« Checked identification for minimum age for sale of alcoholic beverages.

Mixed both standard and specialized drink orders using liquor, bitters,

sugars and fruits.

Maintained order efficiency and accuracy through clear communication

with kitchen staff, earning numerous recommendations from satisfied

customers.

Resolved guest and employee complaints to maintain complete customer

satisfaction and workforce effectiveness.

Education

2006

Certified Nursing Assistant/CPCT/Phlebotomy,

Vocational/Career Training

American Medical Careers, Lansing, MI

2000

Diploma

Eastern High School, Lansing, MI

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