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Medical Assistant Customer Service

Location:
Columbus, OH
Posted:
November 13, 2023

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Resume:

Creeshanna Ward

*** ********** ***** **. ***** center,OH 43035

ad03uc@r.postjobfree.com

Columbus, OH 43221 614-***-****

Professional Profile

Summary of Qualification:

•A recent graduate of a medical assisting program seeking to leverage skills learned, as well as utilizing previous experiences gained working with children and in customer service.

•Deep understanding of HIPAA compliance and Risk Management Plans.

Fortis College, Medical Assistant Westerville Ohio January 2021

Skills

Blood Draws

Injections

EHR

Vital Signs

Experience & Achievements

Externship

Linden Medical Center

180 Hours Completed

Essential Duties and Responsibilities:

●Completed vitals, urinalysis and reviewed patient history.

●Prepared for clinic visits and managed Medication Therapy.

●Sorted, organized, and prepared patient folders.

●Provided general support to office including front desk check-in’s and patient education.

●Implemented phone triage, immunizations and prior authorizations.

Work Experience:

Teleperformance

Westerville,OH

January 20,2017- February 3, 2020

●Answering questions about a company’s products or services

●Processing orders and transactions

●Resolving issues and troubleshooting technical problems

●Delivering information about a company’s offerings

●Providing proactive customer outreach

●Handling customer complaints

●Collecting and analyzing customer feedback

●Responding to customer reviews

●Developing and documenting knowledge into helpful content

Hematology oncology consultant Medical Assistant

Westerville, OH

February 15, 2020 - June 31, 2021

●Completed vitals, and reviews patients history

●Prepared clinical visits

●Provided general support to office including front desk check-in’s and patient education

●Implemented phone triage

●Sorted, organized, and prepared patient folders

●Gave injections

Oracle pain clinic

Hilliard,OH

July12, 2021-November 15,2022

●Taking medical histories

●Explaining treatment procedures to patients

●Preparing patients for examinations

●Assisting the physician during examinations

●Collecting and preparing laboratory specimens

●Performing basic laboratory tests

●Instructing patients about medication and special diets

●Preparing and administering medications, including by intramuscular, intradermal, and subcutaneous injections

●Transmitting prescription refills as directed

●Phlebotomy

●Taking electrocardiograms

Franklin medical center

department of rehabilitation and corrections

Columbus,Ohio

March 27,2023-September 11,2023

●Feeding

●Measures vital signs accurately

●Provide companionship and conversation

●Assisting with patient ambulation

●Change linens

●Bathing patients

●Care performed

●Checking vitals

●Clean equipment and facilities

●Clinical Assistant

●Collaborating on administering effective patient care

●Monitoring patients



Contact this candidate