Rod Rideau
New Orleans, Metairie, Slidell, North Shore Cell-504-***-**** ***********@*****.***
Education: Bachelor’s of Science in Computer Science; minor in Math Xavier University of Louisiana New Orleans, LA Dec. 2000 Computer Languages: C, C++, Visual Basic, Java, PHP Experience: Systems Administration, Microsoft server 2008r2,2012, 2016, Wintel, Azure Operating Systems: Microsoft Windows 7, 10, 11,Linux, Unix, Network Security: Cisco
Software: Microsoft Office, Microsoft Exchange, Adobe Photoshop/Premiere, AutoCAD, Professional Certifications: CompTia A+, CCNA, MCSE Reliable Tech Solutions, llc. New Orleans, LA 3/20-Pres Experience: Owner/ Manager/ Networking Consultant/ Web Developer Recent finished projects:
● Harvey Volunteer Fire Co2: new windows 11 pc rollout and data migration, 3 shifts, setup kiosks for employee sign in, 50 employees, Microsoft server 2016, domain, group policy implementation & configuration
● Worley: windows 10 3d laptop upgrade and rollout for designers returning to work, conference rooms, Azure admin, bitlocker, pxie image, software installation, service now
● Network design & Installation for new facilities
● Microsoft, Wintell, Azure Level I, II & III support of Desktops, Network Devices, Servers
● Develop graphic design, marketing & advertising campaigns Jefferson Parish Library Dept. New Orleans, LA 7/19-3/20 Desktop/ Network Administrator
● Facility Management - Special Assignments
● Cable Management, Network Consolidation, Clean up, Restoration
● Level I,II & III support of Desktops, Network Devices, Servers
● Project Lead Manager of Renovations, Network Design, Layout, Device Placement
● Instructor of Training Classes for the public along with creating curriculums
● Performed updates backups Virtual Server, VSphere
● Operated installed desktop, A/V equipment support as a Field Tech.
● Building pc clone images with Kace software
Jefferson Parish EB Fire Dept. New Orleans, LA 7/06-7/19 Desktop/ Network Administrator
● Solely responsible for all Fire Dept personnel computer devices
● Level I,II & III support of Desktops, Network Devices, Servers Rod Rideau
New Orleans, Metairie, Slidell, North Shore Cell-504-***-**** ***********@*****.***
● Principal advisor of all technology purchases and needs
● Team Advisor for Emergency 911 operations Systems
● Design and implementation of roll out for new ERMS with GPS devices vehicles
● Configured, designed & implemented station pc’s installation roll out plan.
● Developed & implemented the automation of Fire Fighter’s Payroll process
● Created Intranet portal to improve communications between the field to administrative staff
● Performed updates backups IBM AS400,SolarWinds, VSphere
● Operated on a desktop support as a Field Tech. Providing service to over forty
● remote locations
Reliable Reality, l.c. New Orleans, LA 9/05-12/12
Owner/ Manager/ Networking Consultant/ Web Developer
● Network design & installation for new facilities
● Level I, II & III support of Desktops, Network Devices, Servers
● Developed & Trained Web Designers, Graphics Artist
● Developed Marketing & Advertisement campaigns Touro Infirmary New Orleans, LA 11/05-2/06
Desktop/ Network Administrator
● Repaired and networked desktop pc’s and mobile units in a emergency environment
● Re imaged machines
● Worked with other network engineers backing up servers
● Installed and configured several applications
● Operated on a desktop support team providing service to the entire hospital Orleans Parish School Board New Orleans, LA 3/05-9/05 Desktop/ Network Administrator
● Mounted and configured Cisco routers, switches and wireless access points
● Performed cabling of Main Distribution Frame (MDF) and IDF wiring closets
● Upgraded, repaired and networked desktop pc’s
● Worked along side of other network engineers to create, implement and maintain group policies, active directory
● Assisted in the migration of user accounts and email to a new domain
● Operated on a desktop support team as a Field Tech. Providing service to a hundred
● and thirty sites with more than twenty thousand pcs Jefferson Parish School Board -Henry Ford New Orleans, LA 8/03-6/04 Special Education Teacher
● Educated students in all subjects in a self contained class
● Managed/ Instructed class room containing several exceptional students Rod Rideau
New Orleans, Metairie, Slidell, North Shore Cell-504-***-**** ***********@*****.***
● Educated students and teachers in technology usage
● Created, developed & implemented behavior modification plan helping students with behavior and emotional disabilities.
DRYADES YMCA New Orleans, LA 2/03-7/03
Computer Lab Instructor
● Trained students and parents in Microsoft Office Package, and Internet research
● Installed software and hardware
● Regularly performed Maintenance of computer labs with hundred plus
● Updated Database system
● New Orleans Events New Orleans, LA 6/01-7/02
● Web-Site Developer/ Manager, Graphic Designer
● Constructed and designed template of New Orleans Events site
● Updated and managed daily incoming website information
● Managed over a hundred existing contracted web-sites
● Participated in management meetings and developed marketing ideas and tactics
● Assisted and trained associates in MS Exchange, web-dev. and graphic design
● Earned developer / sales commission for new accounts Internship: USDA National Finance Center New Orleans, LA, Summer 98 Summer Intern
Updated and managed existing database system
Assisted and trained under system analyst, system engineer and configuration specialist