Customer Service Support Specialist

Ashley L. Culliver

**** ***** ***** **** *** *** Glenshaw PA 15116

412-***-**** ******.********@******.***

PERSONAL SUMMARY

Passionate, skilled, outcome oriented, customer support specialist. Proficient in conflict resolution, logistics, and customer management. Proven record of customer satisfaction and the ability to connect and interact effectively with all demographic populations.

Ability to give excellent customer service

Clear Verbal Communication

Proficient with Microsoft Office

Dependable multi task individual that thrives in a fast-paced environment

Expert with answering multiple phone lines

Time management skills

Effective at partnering with co-workers

Successful at partnering with management

EMPLOYMENT HISTORY

Quality Controller, Educational Data Systems Inc. 2019 – 2023

Pittsburgh PA RTC. We must strive to create enthusiasm in our clients, see.

Through their eyes, understand their needs and deliver more than they expect. We provide successful business services and jobseeker placement and retention services for various government programs and corporations across the country.

Administrative Assistant, Life’sWork of WPA (position eliminated) 2019

Life’sWork of Western PA is a non-profit organization whose mission is to increase the quality of life of persons with disabilities and others with barriers to employment through productive employment opportunities.

Worked in Clinical, Kane Regional Hospital 2018

Attended CNA School, CCAC 2016 - 2017

Personal Care Assistant, Walnut Ridge Memory Care 2013 - 2016

Walnut Ridge Memory Care specializes and offers a place where family, caregivers and residents are able to find understanding and a sense of peace knowing that their loved one is in a safe and secure community.

Cook 2013

EDUCATION & TRAINING

Customer Service/Computer Skills Certificate at Life’s Work of Western PA, 2019

Nurses Aid Training Program Certificate at CCAC, 2018

Clinical at Kane Regional Hospital, 2018

Certified Nursing Assistant, CCAC, 2017

Physiology Theory and Practice Certificate, CCAC, 2016

References available upon request

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