Margaret Polledo
Burleson, Tx
***************@*****.***
www.linkedin.com/in/margaretpolledo
M.S.M – Project Management
B.S.M- Management
Detail-oriented Operations & Project Administrator with heavy experience in administrative duties, resource scheduling, client communication, information architecture, and documentation control.
Skills:
- Project Administration
-Operations Administration
- Resource Scheduling
- Documentation Management
- Client Communication
- Timesheet and Payroll Management
- CRM Systems
- Compliance Management
- Administrative Support
- HR Support
Project Administrator/ Operations Administrator
Magna Mechanical
May 2023 - Present
- Arrange meetings for both internal and external stakeholders
-Assisting with the formatting, publishing, recording, & sharing of reports and documents
- Oversight of project schedules, ensuring efficient manpower allocation.
- Project documentation management
- Request, obtain and verify vendor COI’s
- Interviewing, hiring, and onboarding of new hires
- Manage timesheets and payroll, collecting, organizing, and approving them.
- Coordinate project start dates with clients and field crews
- Communicate project details effectively to superintendents and field personnel.
- Attend meetings, such as Kick Off Meetings, to align with workloads and planning.
- Manage customer contact information for efficient communication.
- Provide daily administrative support to field teams.
- Issue purchase orders for materials and subcontractors and maintain job files.
- Review and track labor usage on projects.
- Coordinate with customers for project-specific information and updates.
- Ensure compliance with company policies and standards.
-Updating and reporting on the budget and spending
-Identifying resource requirements and gaps
Sales Account Manager
Libke Insurance Associates, Inc.
July 2022 – May 2023
- Procured clients through prospecting and cross-selling, establishing strong relationships.
- Conducted initial risk assessments and policy maintenance.
- Managed and tracked leads using CRM systems like Salesforce and Epic.
- Resolved complex sales and service issues, addressing customer inquiries.
- Analyzed data and performed competitor product and service analysis.
- Collaborated with sales professionals to optimize sales opportunities.
- Supported the sales and services team in achieving goals.
- Ensured compliance with corporate policies and procedures.
Operations Admin / Sales Account Manager
Will Hallmark - State Farm Insurance Agent
Jun 2020 - Jun 2022
- Made recommendations for operational improvements and assisted in project plan development.
- Designed and developed reports to keep operational projects on target.
- Assisted with administrative duties, including correspondence and meeting arrangements.
- Reviewed and evaluated financial reports based on business unit performance.
- Managed contract agreements and HR compliance.
- Supported staff in operational work change guidelines and policy changes.
-Interviewing, hiring, and onboarding of new hires
Project Administrator / Information Architect
Home Care Network
Sep 2019 - Jun 2020
- Ensured quality control and reporting for healthcare and federal documentation compliance.
-Developed documentation storage requirements and database organization
- Maintained compliance documentation and reported on daily operations.
- Reviewed areas of potential failure and notified management of trends.
- Collaborated with colleagues and external partners to achieve department goals.
- Scheduled meetings and provided support.
-Performing administrative tasks as required, including preparing estimates and invoices and keeping track of the project’s progress by utilizing CRM system
-Reporting to the project manager on the project’s progress through all stages
-Supporting team members by researching federal compliance regulations
-Updating and reporting on the project’s schedule progress, budget, and spending
Co-Owner
JPS Drilling & Consulting
Oct 2015 - Dec 2019
- Managed day-to-day aspects of projects, including schedule, budget, and client needs.
- Organized office operations, managed correspondences, and controlled filing systems.
- Coordinated logistics of travel arrangements and processed expense reports.
- Maintained office equipment and controlled inventory and supplies.
- Managed contract and price negotiations with vendors and service providers.