Shanet Smith

Gonzales, LA *****

ad03o7@r.postjobfree.com +1

225-***-****

Seeking full-time employment in an office setting with an opportunity for professional growth.

Willing to relocate: Anywhere

Authorized to work in the US for any employer

Work Experience

Front Office Clerk

CUSTOM AUTO COLORS BODY SHOP - Baton Rouge, LA

July 2023 to Present

Answer phones; take payments for repairs over phone and in office ; post insurance checks; check vehicles in and out ; process and print paperwork tag vehicles ; schedule appointments ; contact insurance companies for vehicle assignments; log all tow in vehicles

Customer Service/Sales Representative

Eatel/Rev - Gonzales, LA

November 2018 to June 2023

Maintain and retain satisfied customers..assist customers with inquiries and problems regarding service monthly bills ... negotiates payment arrangements.. process payments

... initiates updates and completes service orders Payroll specialist/accounting specialist

Arc of East Ascension - Gonzales, LA

July 2015 to October 2018

Responsibilities

Data entry for payroll using quick books and paylocity ; using Paylocity to run batches for payroll over 200 employees ; ability to adjust and keep track of all employees leave time ; also printing check stubs and also running reports to make sure payroll is accurately accounted ; also used Paylocity for our key punch program ; some accounting, invoicing, balancing accounts in Quickbooks. Entering information for all state vehicles;print maintenance reports and submit reports to DOTD; checking in and out clients into the Lasers system; print payroll summary and reports; print check stubs and mail out stubs to employees on the mailing list; cut manual checks for payroll adjustments; enter, print, adjust purchase orders; post cash register sales for company store; post all account payables/receivables invoices in the Quickbook system; create, print and mail all lawn and janitorial invoices. Post and prepare weekly bills and checks to be paid. Post and prepare bank deposits and take to the bank. Direct Service Worker

A Plus Personal Home Care Services - Gonzales, LA

February 2012 to June 2013

70737

Duties included monitoring and assisting clients on their daily routine activities. Front Desk Receptionist

Williby Dental Clinic - Gonzales, LA

September 2011 to January 2012

70737

Duties included answer phone lines, schedule patients appointments, verifying insurance medicaid claims, filing and putting charts together; data entry; checking patients in; accepting co-pays. Unit Secretary

Inpatient Surgery - Gonzales, LA

April 2011 to September 2011

70737

Duties included answering phone lines; answering call light; data entry for physician orders for patients; filing progress notes; labs; x-rays; medication summary; medical orders in patients charts; admitting, transferring, discharging patients into the computer system.

Administrative Supervisor II

Earl K Long Medical Center - Baton Rouge, LA

March 2005 to March 2011

70806

Duties included scheduling patients radiology appointments; filing charts

;pulling x-rays charts for physicians; assisting and greeting visitors; printing x-ray reports; checking patients in at front desk; answering phones; payroll for 70 employees; supervising nursing assistants and administrative coordinators; evaluations for those employees; court cases for radiology department; copying films for attorneys and patients that need copies for referrals; ordering supplies for the radiology department. Substitute Teacher

Ascension Parish School Board - Saint Amant, LA

August 2002 to February 2005

70774

Duties included monitoring and instructing students on completing their class room assignments.

Guidance Clerk

Louisiana Technical College-Ascension Campus - Sorrento, LA June 2000 to June 2002

70778

Duties included data entry; answering phone lines; student registration; scheduling students appointments with counselor; administer the entrance test to the school.

Customer Service Representative

West Teleservices - Baton Rouge, LA

September 1999 to April 2000

70809

Duties included answering incoming calls; retrieving customer accounts; viewing customers charges and services.

PBX Operator

Riverview Medical Center - Gonzales,

LA March 1998 to September 1999

70737

Duties included data entry; assisting and greeting visitors; correspondence mail; and answering multiline switchboard (10 lines).

Education

Associate in Arts (AA) in Fundamentals of Business Administration University of Phoenix-Online Campus - Phoenix, AZ

August 2020 to April 2023

St Amant High School - Saint Amant, LA

Skills

• DATA ENTRY (7 years)

• FILING (6 years)

• QUICKBOOKS (3 years)

• ACCESS (Less than 1 year)

• CERNER (Less than 1 year)

• customer service (10+ years)

• Administrative Assistant (6 years)

• Payroll (7 years)

• Outlook (10+ years)

• Paylocity (3 years)

• Kronos (4 years)

• PeopleSoft

• Office Administration (10+ years)

• Customer service

• Sales

• Supervising experience

• Clerical experience

• Accounts receivable

• Kronos

• QuickBooks

Additional Information

SKILLS:

Keyboarding Basic Office Procedures Visionary

Microsoft Word Windows XP Clinical Advisor

Citrix Kronos Cerner

Peoplesoft Eaglesoft Data Entry

Basic Computer Knowledge

BedBoard Heavy filing(alphabetical/numerical)

Patron

Portal

Chauffeur License Class D

Microsoft outlook Access Quickbooks Paylocity

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