Scrum Master

Qualifications Profile

Certified Scrum Master with hands-on experience in guiding the team to perform at their highest level in alignment with Agile and scrum values, principles, and practices. Expert at facilitating scrum ceremonies; working with product owner, cross-functional teams, and other scrum masters in maintaining healthy product backlog and ensuring on-time and high-quality completion of deliverables. Highly knowledgeable of different Lean and Agile methodologies such as test-driven development (TDD), behavior-driven development (BDD), refactoring, continuous delivery, Kanban, and pair programming. Equipped with interpersonal and communication aptitudes in collaborating and establishing productive rapport with all levels of individuals to achieve organizational goals and objectives.

PROFESSIONAL EXPERIENCE

Wells Fargo, Remote

Scrum Master Mar 2020 - Present

Handle all scrum ceremonies including sprint planning, daily scrum, sprint review, and sprint retrospective.

Monitor Sprint progress and reporting through JIRA and Confluence

Enforce agile engineering practices, such as pair programming, continuous delivery, TDD, BDD, and refactoring.

Drive the attainment of the team’s Sprint goal by eliminating impediments that the team cannot remove.

Strictly observe, identify, and resolve issues, impediments, dependencies, and other team’s dysfunctions

Develop self-organizing, high-performing teams.

Mentor two cross-functional teams, which include the product owner, in Agile practices and mindset, encompassing fostering growth mindset and spirit of continuous improvement and learning.

Assist and coach product owners with focus on product backlog refinement and management.

Collaboratively work with other Scrum Masters to boost organization maturity and effectiveness in the Agile application throughout the organization; as well as other Scrum teams to monitor dependencies among teams.

Partake in the scrum of scrums to ensure cross-team collaboration, release plans coordination, overall project status reporting, and risks and dependencies.

Demonstrate skills in coaching on continuous improvement mindset, suggesting adjustments in establishing delivery practices, advocate transparency and trust.

Train and guide new scrum teams in various scrum aspect and processes based on acceptable scrum rules and values.

Nu Skin Enterprise, Provo, UTAH

Scrum Master Aug 2017 - Feb 2020

Carry out the coordination and execution of Scrum ceremonies, from sprint planning, daily stand up, sprint review and sprint retrospective up to backlog refinement sessions.

Facilitated training for the Scrum Team on product backlog items (PBI) estimation and collaborating with product owners and the Development Team in retaining a healthy product backlog.

Take charge of monitoring Scrum metrics, including burndown chart, velocity, and capacity for transparency

Partner with product owner to aid in short and long-term release planning, as well as maintain healthy product backlog and ensure readiness for sprint planning.

Preside over the coaching and training of product owner, stakeholders, and the Development Team regarding Scrum processes.

Closely monitor and present the team’s velocity, road map, and release progress to management

Assisted the team to gain understanding on how they can practice self-organization and management, including elimination of impediments.

Hold responsibility in conducting story points estimation throughout sprint planning.

Build strong professional relationship with product owner in support of backlog grooming.

Utilize Jira in tracking and updating responsibilities, as well as in monitoring burndown charts and Scrum board.

ZIONS BANK SALT LAKE CITY, UTAH

Scrum Master Jun 2014 - Jul 2017

Administered daily scrum, sprint planning, product backlog refinement, sprint review, and sprint retrospective, as well as product backlog grooming sessions with the Scrum team to break epics into user stories through vertical slicing while employing independent, negotiable, valuable, estimable, small, and testable (INVEST) criteria.

Guaranteed that managed teams are free of both internal and external distractions while employing a servant leadership approach.

Made use of Confluence in sharing the minutes of meetings and action items after sprint retrospective ceremonies to the scrum team

Develop coaching plan for helping the teams to mature and trust the methodology.

Establish KPI and monitor progress throughout the sprint, helping to resize stories/remove blockers.

Practice stakeholder risk management by ensuring that there is timely and transparent communication.

Aid risk management by ensuring there is timely and transparent. communication.

Aid teams to remove impediments by understanding each control and release process.

Collaborate with other Scrum Masters to raise organizational effectiveness.

Facilitated scrum-related meetings throughout the sprint life cycle, including daily stand-up sprint reviews, and retrospectives.

University of Maryland, College Park, MD

Computer Network Admin Instructor Jun 2011 - May 2014

Maintain lab infrastructure as required and took part in an after-school tutoring program to cater to special needs students on a weekly basis

Conducted lectures on operating systems, networking, MS suite, and ticketing systems to a class of twenty five students

Mentored and advised a group of eight students on general studies and life challenges as a part of staff advising sessions

Facilitated meetings that included interactive lessons attended by a group of 50 people including staff and students

Trained a group of students for a student led facilitation meeting that was recorded for website promotion

Organized training sessions, evaluated students, monitored their progress, and instructed them on new technologies.

Strayer University, Takoma Park, MD

Computer Network Admin Instructor Sept 2006 - May 2011

Developed and presented lesson plans by using a variety of techniques, including lectures, projects, exhibits, field trips, audio-visual and library resources.

Extremely detailed-oriented in the planning and facilitation of course curriculum.

Created assessments to monitor student's progress through the course and met or exceeded program matrices.

Provided technical instruction to Associate degree students in Computer Programming. Coached them to boost their confidence and competencies.

Delivered 4 hours per day of instruction in theory and hands on programming labs

Conducted classroom instruction, prepared daily lesson plans, administered tests, provided feedback on learning achievements and coached as needed for improvement

BOOZ ALLEN, ROCKVILLE, MD

Database Administrator (DBA) Jul 2003 - Aug 2006

Manage Oracle database administration assignments for diverse industry clients. Enhance database performance, perform restores, implement recovery procedures, handle performance tuning, and conduct regular system backups. Ensure technical and functional designs meet business requirements.

Took part in the innovation of timesaving, robust employee data-intake system that automated database update functions, enabling new salary and process-exception information to be automatically populated.

Developed and tested storage strategies and disaster-recovery plan for manufacturing company’s operational database, delivering solution that guaranteed recovery performance and high availability.

Enhanced users’ understanding of database systems by conducting preimplementation workshops, delivering group and individual training sessions and creating user-friendly training materials.

Served as DBA in the completion of 50+ medium- to large-scale implementations,

managing projects from business requirements analysis to solutions delivery and

support.

CENSUS BUREAU, BOWIE, MD

Microsoft Certified Systems Engineer (MCSE) Sept 1999 - Jun 2003

Coordinating network maintenance activities with city network users, external network managers, and other technical service personnel.

Provided on-call technical support for network and communication problems

workshops, and courses, and by reviewing online and published literature or training.

Completed special projects and presentations as assigned by the IT director, technology services manager, and senior network administrator.

Designed small LAN's to be connected to the companies WAN, and this included testing the wiring and ports in order to set the proper configurations for each system.

Supported all desktop issues for Win 98, NT, 2000 and XP machines, and provided support for Novell Netware Client for windows & GroupWise e-mail

Education

Master of Business Administration (MBA)

International Finance

University of District of Columbia

Washington, DC 20008

Bachelor of Business Administration (BBA)

Computer Information System Science

University of District of Columbia

Washington, DC 20008

Certifications

Certified Scrum Master (CSM), Scrum Alliance

Certified Novell Engineer (CNE), Novell

Oracle Certified Administrator (OCA), Oracle Corporation

Microsoft Certified Systems Engineer (MCSE), Microsoft corporation

SKILLS

Conflict Resolution Team Leadership and Development Relationship Building

Continuous Process Improvement Sprint Planning Excellent communication skills both in written and verbal Ability to produce the best result in pressure situation.

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