ALYSSA
JOHNSON
*** ********* ***. *** * New Britain, CT 06051
**************@*****.***
OBJECTIVE
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Seeking a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. EXPERIENCE
Dispatcher Dine In Connecticut
2023- CURRENT
• Implement an efficient dispatch system to ensure timely delivery of orders to customers.
• Develop and implement strategies to optimize the dispatching process, such as using GPS tracking technology for efficient routing and scheduling of delivery drivers.
• Coordinate with restaurant partners to ensure accurate and timely order processing for delivery.
• Create and maintain and database of customer information, including addresses and contact details, to ensure accurate order processing.
• Kept track of a full board of 100+ orders on busy nights and managed more than 20 delivery drivers and a full office staff at once.
Delivery Driver Door Dash
2019-CURRENT
• Maintaining a clean and organized delivery vehicle to enhance customer experience and uphold the company’s professional image.
• Ensuring timely and accurate delivery of orders to customers, while maintaining a friendly and professional demeanor.
• Following all traffic laws and regulations while driving to ensure the safety of self and others on the road. Remote Captioning Agent Caption Call
2021-2022
• Generated error-free transcripts with skilled capturing and proofreading.
• Reviewed transcriptions for accuracy in grammar, punctuation and spelling.
• Maintained a private office with security restrictions in place to protect customers information and privacy. EDUCATION
High School Diploma Penn Foster High School - Scranton, PA SKILLS
• Client Prospecting
• Premium Calculations
• Service-Oriented
• Time Management
• Account Management
• Organize
• Sales Expertise
• Professional Telephone
Demeanor