MIKE THOMAS

SKILLS

• Security Procedures Knowledge

• Security Operations Experience

• Reliability

• Wireless Technology

• Physical Stamina

• Superb Surveillance Skills

• Patrolling

Security-focused and diligent Guard skilled at protecting personnel and premises. Responds and acts appropriately to situational assessments, including criminal acts and fire and medical emergencies remaining alert, attentive and vigilant at all times. Anticipates trouble and takes steps to intervene and diffuse using keen eye for detail. Safety-conscious security team member with excellent communication skills and eye for detail. Physically dexterous to monitor premises through advanced security cameras. Skilled at handling and resolving conflicts professionally. PROFESSIONAL EXPERIENCE

January 2002 - August 2002

Security Guard Pinkerton Security Services, Modesto, CA May 2000 - January 2002

Team Leader American Medical Response, AMR, Modesto, CA May 2000 - January 2002

Process Mail American Medical Response, AMR, Modesto, CA

* Opened and distributed mail to each department

* Processed miscellaneous letters

Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.

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Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.

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Secured premises and personnel by patrolling property and monitoring surveillance equipment.

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Responded quickly to incidents and assessed active situations for security concerns.

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• Responded quickly to emergency situations to assess and deflect issues. Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.

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Completed full building and grounds patrols to spot and investigate concerns.

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Patrolled and monitored premises in company vehicle, on bicycle, and by foot.

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Oversaw daily monitoring and patrolled buildings, grounds, and work sites.

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Monitored team performance and provided constructive feedback to increase productivity and maintain quality standards.

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Supervised team members to confirm compliance with set procedures and quality requirements.

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Worked with team to identify areas of improvement and devised solutions based on findings.

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Built strong relationships with customers through positive attitude and attentive response.

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Established open and professional relationships with team members to achieve quick resolutions for various issues.

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CONTACT

Modesto, CA 95351

209-***-****

ad03gr@r.postjobfree.com

* Daily report of correspondence received

August 1997 - January 2002

Medical Billing American Medical Response, AMR, Modesto, CA January 1991 - July 1996

Money Counter Service America, Modesto, CA

June 1989 - February 1993

Inventory Clerk RGIS Inventory Services, Modesto, CA January 1984 - January 1986

Cashier Circle B Fisheries, Modesto, CA

Communicated with insurance providers to resolve denied claims and resubmitted.

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• Verified insurance of patients to determine eligibility.

• Collected payments and applied to patient accounts. Accurately entered patient demographic and billing information in billing system to enable tracking history and maintain accurate records.

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• Handled cash with high accuracy and took care to check bills for fraud.

• Ran change counting machine

• Distributed change for vending machines

• Setup daily deposits for bank

• Daily report of currency on hand

Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.

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• Inventory at multiple loacations

• Location reports for store managers daily

• Managed team reports

Greeted customers entering store and responded promptly to customer needs.

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• Built relationships with customers to encourage repeat business. Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

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• Worked flexible schedule and extra shifts to meet business needs.

• Welcomed customers and helped determine their needs.

• Completed Inventory Report Daily

• Assisted Waitresses

EDUCATION

June 1983

High School Diploma

Fred C. Beyer High School, Modesto, CA

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