Summary

·Over ** years of experience in Midrange technologies/Workload Automation tools with very good technical expertise in IBM workload scheduler (IWS/TWS), CA Workload automation AE(Autosys), UC4 (Automic Automation),Tidal Enterprise Scheduler

·Excellent written and verbal communications skills at all levels, documentation writing, Client Relationship experience.

·Gained experience in designing and implementing SOA architecture-based solutions in Agile environment.

·Basic knowledge on Mainframes, JCL and Assembler code.

Education & Achievements

·MBA in Tamil Nadu Open University – Graduated 2012

·B.Sc. in Computer Science from S.V. University, Andhra Pradesh – Graduated 2008.

·ITIL V3, Agile, Essentials of cloud certification

Skills & Abilities

·

Operating systems

Unix/Linux, Windows

Workload Automation/ Ticketing tools

Tivoli Workload Scheduler /IBM Workload Scheduler, HWA, CA Workload Automation (Autosys), Automic Automation (UC4), Tidal Scheduler, Remedy, ServiceNow

Programming languages

Python, SQL, Shell Scripting

Work Environment

Agile, Scrum

Trainings

Blue Prism

Professional Experience

Infosys Pvt Ltd (Client: Johnson Controls) June 2019 to October 2023

Clients: Johnson Controls (JCI), Compass, Advent

Role: IWS Admin, Automic Automation (UC4) production support, Tidal scheduler, Team lead/Consultant

Tools: IWS 9.4, IWS 9.3, TDWC, UC4, Tidal, ServiceNow,IIMS

Responsibilities:

·Handled administration activities such as FTA Installation, access management, high availability disaster recovery - IBM DB2 database, migration of jobs between environments, tasks automation, maintaining stable environments and troubleshooting of any issues.

·Provided basic training for new customers, collaborated with application teams for processing the Batch Job scheduling requirements.

·Worked with various technologies to incorporate into Automic as a platform to schedule the batches and make the process much easier to maintain, monitor and support.

·Utilized a proprietary UC4 scripting language to automate the passing of variables for the execution of jobs and for the setup of testing environments.

·Hands-on experience in developing Automic (UC4) batches in different hosts and application such as Windows, UNIX, Webservice and Rapid Automation supported Applications.

·Provides user account set up on servers and identifies possible improvements (security gaps, patch levels, capacity thresholds) to optimize performance.

·Conducted IWS Training sessions to cross division teams.

·Renewing signer certificate (SSL) for the DB2 database into WAS server certificate store file every quarter.

·Acted as Single Point of Contact to drive the Client’s daily Ops call to address all P1 (MIM) and P2 (NON-MIMs) based on the service advisory where in concern affected application teams come up with resolution, remediation, and corrective actions with major updates.

·Lead Central Ops L1 Support team size of 12 and Prepared Weekly/Monthly Client KPI Reports.

IBM India Pvt Limited March 2012 to Jun2019

Clients: British Petroleum / State Street

Roles: TWS Admin, Ops support and Lead, CA Autosys support/Admin

Tools: TWS 8.5.1, TWS9.1, TDWC, JSC, CA Workload Automation, WCC, EEM, JAWS

Responsibilities:

·Created new objects like jobs, job streams, workstations using JSC, JIL, TDWC and composer.

·Designed and implemented various architectural design pattern techniques to improve the reusability and interactions of the components.

·Single Point of Contact for Release activities and Transition activities.

·Played a vital role during TWS version upgrade process across multiple environments.

·Responsible for recovering the Scheduled jobs during Outages (Planned / Unplanned) and provided the remediation for the outage to prevent recurrence.

·Designed and implemented various shell scripts for Tasks automation as the production support.

·Managed infrastructure of AutoSys and JAWS (Automic automation intelligence)

·Handled Migration activities from Autosys R11.3.6 to R12 version.

·Automated AutoSys agent activations through JIRA ServiceDesk and python which saved 600+ hours.

·Automation of removing the decommissioned servers from AutoSys using Rest API integration.

·Researched and implemented some of the best practices to decrease the latency.

·As a business continuity administrator (BCA), Organized technology BCP simulations, documented the same which has helped the team in real time scenario to handle the situation with ease.

MSAT (Mahindra Satyam) Feb 2011 to March 2012

Client: Ford Technology Services

Role: CA Workload Automation AE (Autosys) – Monitoring, Scheduling

Tools: CA Workload Automation AE R11, WCC, EEM

Responsibilities:

·Responsible for monitoring the status of AutoSys Jobs (24/7 hours) and console log monitoring.

·Performed scheduled requests to the workload automation as per client needs.

·Run SQL queries for data extraction and prepare the daily reports.

Computer Sciences Corporation July 2008 to December 2010

Clients: Motorola, Free Scale, AON, MLJ and TNG

Role: Production Support

Tools: Autosys, Tivoli Workload Scheduler (TWS), Control-M

Responsibilities:

·Maintenance / support and schedule for TWS & Uni center Autosys servers and batch jobs.

·Monitored the Production flow and notified the abended jobs to complete the flow before SLA.

·Coordinated tasks between different time zones for communication with US, UK, ASIAPAC Teams.

·Participated in Team Internal & External Audit of the project which resulted 98 to 100% in OCR.

·Created Scripts for tasks automation as the production support & management requirements.

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