Paula Drake

Data entry

Massillon, OH *****

ad03bt@r.postjobfree.com

330-***-****

Authorized to work in the US for any employer

Work Experience

Inmate service worker 1

Summit County Sheriff's Office - Akron, OH

February 2021 to Present

Interviews and counsels correctional facility inmates regarding a variety of issues (e.g. family crisis, religious concerns, education, alcoholism housing, etc.); acts as a liaison between inmates and outside contacts (e.g. clergy, attorney’s, family members, on friends, etc.); schedules medical, counseling, and related appointments; makes recommendations of appropriate referral agencies to inmates; provides information to inmates on internal programs available to them. Receives, searches and processes inmate property and mail; maintains records on inmate property; checks property for contraband; ensures correctional facility procedures are followed. Prepares reports regarding inmate activities, property received and distributed, social programs, etc.; coordinates volunteer services and religious functions. Instructs and supervises inmates in recreational activities; verifies physical ability to participate with the medical personnel; maintains records on recreational activities. Front End Supervisor

Burlington Stores - Canton, OH

September 2019 to February 2021

I’m responsible for front desk customer service needs: checking customers out at cash register, overseeing cashiers, scheduling, interviewing, orientation, deposits, safe count, layaway. I have basic Microsoft word, microsoft office and excel experience. Occasionally I'm a cashier. Data entry

Elum Music - Massillon, OH

August 2008 to May 2009

Researched answers or solutions as needed.

● Provided accurate, valid and complete information by using the proper methods/tools. Manager/ clerk

Family Dollar - Massillon, OH

November 2004 to January 2008

Operated cash register, scanners and computers to itemize and total customer purchases; collected payments and made changes for cash transactions; balanced drawer at the end of each shift.

● Assisted with store stocking, floor-sets and opening/closing procedures.

● Responded to service inquiries and coordinates resolutions with management and floor associates. Education

Associates in Applied Science in Criminal Justice in Criminal Justice Motte Technological College - Conway, SC

February 2017 to Present

High school diploma or GED

Skills

• Yes (5 years)

• I have cared for children in my home for family members. I also have references. Feeding, diapering, school activities and redirection. Im also a mother of three amazing children; two of which are grown suscessful adults. My youngest is a senior at RG Drage in the ECE class. (10+ years)

• Early Childhood Education

• Employee Orientation

• Management

• Toddler Care (10+ years)

• Interviewing

• Negotiation

• Customer service (5 years)

• Phone etiquette

• Office experience

• Infant Care

• Babysitting (10+ years)

• Meal Preparation (10+ years)

• Nannying

• Cash Handling

• Clerical Experience

• Front Desk

• Communication Skills

• Data collection

• Training & development

• Organizational Skills

• Typing

• English

• Sales

• Supervising experience

• Multi-line phone systems

Certifications and Licenses

Driver's License

Assessments

Supervisory Skills: Motivating & Assessing Employees — Proficient August 2020

Motivating others to achieve objectives and identifying improvements or corrective actions. Full results: Proficient

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

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