Customer Service Data Entry

.

SUMMARY OF SKILLS

Accomplished Travel Consultant with more than 20 years of customer service and ticket handling experience

Robust marketing, sales, and data entry capabilities

Excellent interpersonal and communication aptitudes with strong organizational skills

Bilingual fluency in English and Tagalog

PROFESSIONAL EXPERIENCE

Sales and Marketing Manager; Travel Consultant

MJBJZJ Travel Hub (City of San Jose Del Monte, Bulacan) July 2020 – Present

Overseeing the development and implementation of marketing initiatives and maintaining sales volumes

Provides key information regarding travel destinations and accommodations

Books flight, transportation, and lodging arrangements for clients

Freelance House Painter

(City of San Jose Del Monte, Bulacan) August 2021 – September 2023

Reservation and Ticketing Associate

PIONEER TOURS CORPORATION (Binondo, Manila) June 2000 – July 2020

Displayed exemplary customer service and provided assistance to customers who are choosing from a range of travel options

Bolstered travel itinerary planning by suggesting reliable local tourist attractions and places of interest

Organized reservations for customers pertinent to their individualized requirements and budgetary allowances; responded to any queries regarding the booking process

Processed payments and sent out confirmation details to clients accordingly

Reservation and Ticketing Officer

TRADERS TRAVEL CORPORATION (Binondo, Manila) 1997-1999

Reservation and Ticketing Officer

Sanyo Travel Corporation (MH Del Pilar, Manila) 1992-1997

Warehouse Stock Associate

RG Aguila Auto Glass (Cainta, Rizal) 1986-1990

EDUCATION

Bachelor of Science Graduated: 1986

PATTS College of Aeronautics – Metro Manila, Philippines

Specialization: Aeronautical Engineering

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