Contact Details

Phone: 096********

Email: wjohnjohnny@g

mail.com

Nationality: Filipino

DOB: 17.09.1993

Gender: Male

Address: *** *** ****

Katuparan Taguig City

Sofware and Technology

Skills

English

Filipino

Travel

Gaming

Cooking

Languages

Hobbies

John Johnny Walican

Summary

To secure a position that allows me to grow professionally while making a positive impact on the company.

Experience

Integrated Call Capture Analyst at NASDAQ

OMX (Under Agency People 4 People)

Jun 2015 – Nov 2016

Monitoring audio webcast, Quality check audio webcast before to submit to client website.

Customer Service at MC HOME DEPOT INC

(Under Agency Aimone)

Mar 2017 – Aug 2017

Provide a solution to the customer complaints regarding on the items that they avail in our store. Give a product information or specs depends on the client request. Create a delivery and pick up reports and print the daily reports and submit to the manager. Entry Clearance Assistant (Visa and

Immigration Section) at British Embassy

Manila (Under Agency People 4 People)

Apr 2019 – Sept 2019

Processing of UK Visa and Encoding of data of applicant. Dispatch of all issued visa of applicant.

Admin Assistant at RCBC SAVINGS BANK

(Under Agency People 4 People)

Oct 2019 – Dec 2019

Processing and shipping of ATM client contract. Filling documents and creating a pullout and renewal ATM letter.

Customer Service Representative at

Maybank Philippines Inc (Under Agency

Collabera Technology)

May 2020 – May

2022

Answer of all customers inquiry via phone and give a best solu- tion for client complaints regarding on Maybank credit card. Create a ticket in the system for the reversal of annual fee and other charges in credit card. Checking the status of Maybank credit card application via email or call.

Data Analyst at Willis Towers Watson

(Under Agency Collabera Technology)

Jun 2022 – Continue

Updating the data of the contacts and company in the system. Upload and update the surveys in the system. Provide a solution in Jira tickets depends on the client request.

Education

Bachelor of Science and Information

Technology

Jun 2010 – Nov 2014

Asia Pacific College

References

Ernie Lopez Vargas Jr

Maybank Philippines Inc

ad03b2@r.postjobfree.com

092********

Contact this candidate